Senior Director, Revenue Operations

STACK Construction Technologies•Cincinnati, OH

1d•$165,000 - $220,000•Remote

About The Position

STACK is seeking a Senior Director of Revenue Operations to lead the strategy, processes, technology, and data behind its revenue teams. The role focuses on building a signal-led go-to-market motion that turns buying, usage, and partner signals into timely actions to attract prospects, grow accounts, and retain customers. The Senior Director reports to the Chief Growth Officer, leads the Revenue Operations team, and works across Revenue, Product, and Finance. The role owns revenue planning and performance operations, including forecasting, pipeline health, analytics, operating cadence, funnel definitions, attribution, data hygiene, and revenue technology. It also supports the product-led and self-serve funnel, partner pipeline, customer lifecycle analysis, and the use of AI in revenue workflows. The Senior Director serves as a strategic partner to cross-functional leaders and develops the Revenue Operations team. STACK describes its environment as fast-paced, growth-oriented, remote-first, and async-friendly, with an emphasis on ownership and deep work. The company values radical honesty, customer obsession, purposeful action, and shared growth. STACK is an equal opportunity employer and is interested in qualified candidates eligible to work in the United States; it cannot sponsor visas. Compensation is approximately $165,000–$220,000 USD, with the actual offer determined by the company based on relevant business considerations.

Requirements

At least 8 years in Revenue Operations, Sales Operations, or go-to-market operations, including at least 3 years leading teams.
Experience building or scaling a signal-led or intent-based go-to-market motion, such as account scoring, intent data, product usage signals, or partner and ecosystem data.
At least 5 years working with Salesforce.
Hands-on experience applying AI in go-to-market operations, such as AI agents and copilots, LLM-based workflows, or prompt design.
Ability to evaluate AI tools, measure their impact on productivity and pipeline, and drive adoption across revenue teams.
Experience building annual revenue plans, capacity models, forecasts, territories, quotas, and compensation plans in partnership with Finance.
Track record of defining and governing funnel stages, attribution rules, and lead routing across Sales and Marketing.
B2B SaaS experience.
Project and change management skills.
Strong executive communication, both verbal and written.
Strong organizational skills, time management, and ability to prioritize and multitask.
Eligibility to work in the United States; visa sponsorship is not available.

Nice To Haves

Experience operating a product-led or self-serve motion, including trial and activation instrumentation, product-qualified lead handoffs, and reconciling e-commerce with rep-sold revenue.
Experience with systems such as HubSpot, Gong, Pendo, Intercom, ZoomInfo, LinkedIn Sales Navigator, Crossbeam, 6sense, or Clay.
SQL or business intelligence tool experience.
Construction technology experience.

Responsibilities

Own the revenue operations strategy and roadmap, aligning sales, account management, marketing, partnerships, product, and customer success around shared KPIs and a signal-led go-to-market motion.
Build and lead a signal-led revenue engine that unifies buying signals into a single view of account readiness.
Design signal-based account scoring, routing, and plays, and measure the pipeline and revenue impact of each signal.
Instrument the product-led funnel, including trial starts, activation, paywall hits, self-serve purchases, and product-qualified lead handoffs; reconcile e-commerce and rep-sold revenue.
Track partner-sourced and partner-influenced pipeline, deal registration, and co-sell attribution.
Own forecasting, pipeline health, and revenue analytics; run weekly pipeline reviews, forecast calls, QBR packs, and the board metrics deck.
Build useful dashboards, explain the reasons behind results, and flag risks such as aging pipeline, slipping close rates, renewal risk, and rep activity gaps.
Support Customer Success with renewal forecasting, health scoring, churn analysis, and expansion pipeline tracking; ensure customer lifecycle data informs go-to-market planning.
Own funnel stage definitions, conversion calculations, and attribution rules; enforce data hygiene and resolve Sales and Marketing lead disputes using clear rules.
Own and integrate the revenue technology stack, manage tool rationalization, vendor contracts, and renewals, and oversee automation for routing, scoring, alerts, and cross-team handoffs.
Lead the use of AI across revenue operations, including forecasting, signal detection, account research, and workflow automation, with data quality, security, and responsible-use guardrails.
Build annual and quarterly revenue plans, including bookings, pipeline coverage, capacity models, and quotas; partner with Finance on forecasting methodology, ARR reporting, and compensation plan design.
Design territories, account segmentation, and ICP tiering to align coverage with revenue opportunity.
Run systems and process onboarding, document playbooks, and train revenue teams on processes and signal-driven workflows.
Serve as the primary strategic partner among Sales, Account Management, Marketing, Finance, Product, and Operations leadership.
Lead, hire, and develop the Revenue Operations team, setting clear goals and supporting team performance.