Director of Revenue Operations

Elucid • Boston, MA

1d • $165,000 - $185,000 • Hybrid

About The Position

Elucid is a Boston-based medical technology company using AI to help clinicians make informed cardiovascular-care decisions. As its first Director of Revenue Operations, you will lead the team and build the operating engine behind the company’s go-to-market motion. You will set priorities, design systems, and remain hands-on as revenue operations mature, supporting a complex, multi-stakeholder software-as-a-medical-device sales process.

You will own revenue processes and systems spanning lead routing, Salesforce architecture, quote-to-cash workflows, forecasting, and executive revenue reporting. In close partnership with Sales, Customer Success, Implementation, and Finance, you will ensure deals progress smoothly from initial conversation through implementation handoff and billing. The position is based out of Elucid’s Boston office in a hybrid environment, with a preference for local candidates or people in Eastern time zones in the continental U.S.

Requirements

• 8+ years of experience in sales operations, revenue operations, sales strategy, business operations, or a related field.
• 3+ years of experience managing a team.
• Bachelor’s degree in Business, Finance, or a related field.
• Advanced, hands-on Salesforce administration skills.
• Proven ownership of quote-to-cash processes, including CPQ, contract management, and billing tool integration.
• Strong grasp of forecasting, pipeline management, and SaaS metrics such as bookings, ARR, and retention.
• Builder’s mindset and comfort with a high degree of ownership in a dynamic startup environment.
• Experience leading people and managing vendors.
• Excellent analytical, communication, and cross-functional collaboration skills.

Nice To Haves

• Experience with B2B SaaS or SaMD products.
• Salesforce Administrator certification.
• Local to the Boston area or located in an Eastern time zone in the continental U.S.

Responsibilities

• Lead the revenue operations team and build the operating engine behind the go-to-market motion.
• Set priorities, design systems, and remain hands-on as revenue operations processes mature.
• Own lead routing and Salesforce architecture.
• Own quote-to-cash workflows, including the processes supporting quotes, contracts, implementation handoffs, and invoices.
• Manage forecasting, pipeline processes, and executive revenue reporting.
• Partner with Sales, Customer Success, Implementation, and Finance to ensure deals move cleanly from first conversation through billing.
• Lead people and manage vendors.

What This Job Offers

• Job Type: Full-time
• Career Level: Director