Associate Director, Analytics and Performance Excellence (APEX) Specialty PCS

AbbVie•Mettawa, IL

About The Position

The Associate Director, APEX Specialty PCS designs, implements, manages, analyzes, and communicates insight-generation activities in support of an assigned franchise or brand, including market research, analytics, and competitive intelligence. The role derives high-impact learnings from multiple sources and techniques, leads internal initiatives, and partners across teams and organizations to inform strategic and tactical decision-making. Success requires influencing decisions through strategic thinking and a strong understanding of the business. The position serves as an intelligence partner across Specialty PCS, providing strategic insights and maintaining awareness of commercial issues and emerging trends within Specialty therapeutic categories. It independently leads custom research projects, synthesizes research, analytics, and market intelligence into actionable recommendations, and designs measurement plans to assess the execution, engagement, and impact of in-market tactics. The role works across Commercial and R&D, represents the voice of the customer, communicates findings throughout the organization, leverages internal resources, external vendors, and AI, and manages programs within budget and in accordance with financial and ethical compliance guidelines.

Requirements

Bachelor of Arts or Bachelor of Science degree required.
Approximately 10 years of relevant marketing research, analytics, or competitive intelligence experience required.
Strong analytical reasoning, intellectual curiosity, business acumen, organizational skills, attention to detail, and creative problem-solving ability.
Ability to interact effectively with and present verbally and in writing to all levels of the organization.
Proven experience as an integral member of a high-performing work team.
Ability to navigate a heavily matrixed, fast-paced environment.
Strong leadership skills and ability to collaborate cross-functionally within the organization and with external agencies.
Demonstrated project management skills.

Nice To Haves

Advanced degree such as an MA, MS, MBA, or PhD.
Experience in the pharmaceutical industry and with pharmaceutical data, including physician-level prescribing, institutional sales, payer-prescriber-level, formulary, or patient-level data.
Experience in CPG or other consumer-facing industries.

Responsibilities

Act as an intelligence partner across Specialty PCS, providing strategic insights, building trusted relationships, and staying abreast of commercial issues and emerging trends within Specialty therapeutic categories.
Lead custom research projects independently, using knowledge of research methods and effective supplier and stakeholder management to deliver actionable learnings.
Synthesize learning across research, analytics, and market intelligence sources to develop recommendations that shape strategies and tactics.
Maintain organizational knowledge of market, competitive, and industry developments and communicate it to internal stakeholders.
Design and execute measurement plans, including operational and performance indicators, to assess execution of, engagement with, and impact of in-market tactics.
Collaborate across Commercial and R&D to ensure insights inform strategic and tactical decisions.
Build cross-functional relationships and represent the voice of the customer objectively and without bias.
Present learnings confidently to audiences at all levels of the organization.
Use internal resources, external vendors, and AI to maximize learnings and accelerate understanding of Specialty therapeutic categories.
Monitor and manage research and analytics programs within budget and identify cost-saving opportunities where appropriate.
Ensure research and analytics activities comply with financial and ethical guidelines.