Senior Director, Field Excellence Analytics

Genentech • Daly City, CA

5d • $214,600 - $398,600 • Hybrid

About The Position

The Senior Director, Field Excellence Analytics is a strategic leader responsible for using data science, commercial operations, and predictive analytics to empower field customer-facing teams at Genentech. Reporting to the Executive Director of Field Analytics & Insights, the role leads a team of analytics professionals and oversees analytics across sales force effectiveness, territory design, incentive governance, and omnichannel engagement for a multi-billion-dollar product portfolio.

The role sets field force effectiveness strategy and partners with executive customer engagement leaders to turn commercial strategy into operational execution. It leads incentive compensation design and governance, directs territory and customer-planning work, establishes performance measurement frameworks, advances AI-enabled analytics and omnichannel account planning, develops analytical talent, and advises executives on portfolio decisions.

The position is based in South San Francisco, California, with a hybrid schedule requiring three days per week on campus. Relocation benefits are available. The expected salary range is $214,600 to $398,600 per year. A discretionary annual bonus may be available based on individual and company performance. The position also qualifies for benefits detailed through a link in the posting.

Requirements

• Bachelor’s degree in a quantitative, analytical, business, or life sciences discipline.
• At least 12 years of progressive commercial operations, sales analytics, or portfolio analytics experience.
• Demonstrated expertise in brand strategy and analytics, field force strategy, segmentation and targeting, and field effectiveness measurement.
• Proven direct people-management experience leading, developing, and inspiring analytical professionals.
• Hands-on experience leading large-scale, cross-portfolio analytics initiatives that directly affected commercial resource allocation and revenue growth.
• Strong pharmaceutical business understanding and the ability to connect complex or ambiguous questions to actionable analytics.
• Track record of managing complex, cross-functional projects simultaneously from strategy through operational implementation.
• Exceptional verbal, written, and visual communication skills, including the ability to influence executive leadership and translate technical analytics into strategic business decisions.

Nice To Haves

• Master’s degree, such as an MBA or an MS in Business Analytics, Statistics, Data Science, Operations Research, or a related life sciences discipline.
• Pharmaceutical industry experience.

Responsibilities

• Define and execute the field force effectiveness analytical vision, partnering with executive customer engagement leaders to translate commercial strategy into operational execution.
• Oversee the end-to-end design, modeling, rollout, and compliance governance of incentive compensation programs across diverse sales teams.
• Direct national and subnational territory sizing and alignment, customer segmentation, and call-planning initiatives to maximize market reach, field productivity, and return on investment.
• Build and monitor performance analytics and subnational KPIs to track field execution, diagnose business health, and identify commercial opportunities and risks.
• Champion development and adoption of AI-enabled analytics tools and omnichannel account-planning capabilities embedded in field customer workflows.
• Coach, mentor, and develop a team of 6–8 analytics managers and data specialists, fostering an inclusive culture of analytical excellence and continuous learning.
• Synthesize complex data science into executive-ready narratives that influence commercial strategy and portfolio decisions.

Benefits

• Relocation benefits are available.
• A discretionary annual bonus may be available based on individual and company performance.
• The position qualifies for company benefits detailed through a link in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior