Associate Director, Insights & Analytics (I&A) Excellence

Novartis • East Hanover, NJ

1d • $145,600 - $270,400 • Onsite

About The Position

The Associate Director, I&A Excellence supports the day-to-day operating machinery of Novartis’s US Insights & Analytics organization, which orchestrates, integrates, and synthesizes insights and analytics across therapeutic areas, functions, and the enterprise. Reporting to the Director, I&A Excellence, this role administers organization-wide demand management, including intake, tracking, aggregation, and reporting, so that business demand is de-duplicated and routed to the appropriate pillar or capability. The position prepares analysis and materials for prioritization and trade-off decisions by the Director and I&A Leadership Team, maintains documentation of the I&A operating model, and produces dashboards and reporting on service levels and throughput. Success depends on reliable processes, trusted data, timely decision materials, and follow-through on commitments.

The role supports all I&A pillars—Commercial I&A, Clinical Care & Access I&A, Enterprise I&A, and the Analytics, Capabilities & Modeling CoE—with primary responsibility typically assigned to selected pillars or process areas. It builds credibility with pillar teams and cross-functional counterparts through consistent execution. The position is based in East Hanover, New Jersey, cannot be performed remotely, and requires travel as defined by the business, domestic and/or international.

Requirements

• At least 6 years of experience in insights, analytics, business operations, program management, strategy, or management consulting within the pharmaceutical or healthcare industry.
• Bachelor’s degree in Business Administration, Life Sciences, Economics, Engineering, or a related field.
• Demonstrated experience operating demand management, intake, project portfolio, or prioritization processes across multiple teams or functions.
• Experience documenting and maintaining operating model materials, process maps, and RACI or accountability frameworks in a matrixed environment.
• Experience working with senior stakeholders and preparing materials for leadership forums.
• Experience building and maintaining operational dashboards and reporting to track service levels, throughput, and delivery performance.

Nice To Haves

• MBA or advanced degree.
• Experience working within a program office or center of excellence in a commercial, medical, or analytics organization.
• Experience supporting pharmaceutical launch planning or launch excellence.
• Vendor management or sourcing support experience, including performance tracking and spend analysis.
• Experience operating through a large-scale organizational transformation or operating model redesign.
• Experience working with offshore capability hubs and globally distributed delivery teams.

Responsibilities

• Operate the I&A demand management process, including intake, tracking, aggregation, and status reporting under standards set by the Director, I&A Excellence.
• Support enterprise-wide scope across all I&A pillars, typically with primary responsibility for assigned pillars or process areas.
• Prepare analysis and materials that enable prioritization and trade-off decisions by the Director, I&A Excellence and the I&A Leadership Team.
• Maintain I&A operating model artifacts, including process documentation, stakeholder contracts, interface definitions, and RACI frameworks.
• Build and maintain operational dashboards and reporting that make service levels, throughput, and delivery performance visible.
• Build credibility and influence with pillar teams and cross-functional counterparts through consistent, reliable execution.

Benefits

• Performance-based cash incentive.
• Depending on the role level, eligibility to be considered for annual equity awards.
• Health benefits.
• Life benefits.
• Disability benefits.
• 401(k) with company contribution and match.
• Other benefits.
• Vacation, personal days, holidays, and other leaves.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior