Director, Foodservice Analytics & Insights

Vizient•Irving, TX

2d•Hybrid

About The Position

The Director, Foodservice Analytics & Insights leads a food analytics team supporting Vizient’s sales organization and food contracting and sourcing team. The role sets direction for analytical methodologies, quality standards, reporting, automation, and technology-enabled solutions that turn food spend and market data into actionable insights. The team partners with sales to deliver food market basket analyses for clients and supports sourcing decisions related to contract portfolio maintenance and enhancement. The Director also serves as a subject matter expert in developing analytics tools, builds relationships with internal clients and stakeholders, and ensures service levels and deliverable quality meet expectations. This role follows a hybrid work model, requiring three days per week in the office. Travel is expected to be less than 10%. The position is incentive eligible.

Requirements

Seven or more years of relevant experience.
Experience in team management and leadership, food service, analytics, business intelligence, or related functions within a complex organization.
Strong analytical, financial, problem-solving, and communication skills, with the ability to translate data into strategy, value, and measurable outcomes.
Experience coaching and developing employees, setting expectations, managing performance, and supporting team effectiveness through change.
Ability to influence internal stakeholders, clients, suppliers, and executive-level audiences through clear communication and sound judgment.
Experienced AI fluency: broad understanding of AI’s business impact and ability to lead teams in adopting responsible AI-enabled ways of working.
Proficiency in Microsoft Office.
Ability to manage multiple priorities in a fast-paced, matrixed environment.
Willingness to travel; estimated travel is less than 10%.

Nice To Haves

Relevant degree in Business, Nutrition, Dietetics, or a related field.
Registered Dietitian credential.

Responsibilities

Establish direction for food analytics methodologies, reporting standards, quality expectations, operating practices, and decision-support deliverables.
Build and maintain relationships with sales leaders, sourcing partners, technology teams, and other stakeholders to align priorities, manage expectations, and ensure service levels meet expectations.
Collaborate with technology and development teams to define business requirements, evaluate analytical approaches, and develop new analytics tools; serve as a food analytics subject matter expert during design and development discussions.
Translate complex food spend and market data into clear insights, recommendations, and executive- and client-ready materials that support decisions and measurable value.
Work with the Manager to oversee food market basket requests for Vizient acute and non-acute clients, ensuring analyses are accurate, timely, actionable, and aligned to sales and client needs.
Partner with the Vizient food sourcing team to provide analytics that inform contract portfolio maintenance and enhancement, sourcing priorities, and member value opportunities.
Assist the Manager with recruiting, onboarding, training, and developing team members while reinforcing accountability, business acumen, analytical capability, and effective communication.
Maintain and improve quality assurance processes, documentation, and review practices to ensure accurate, consistent, and reliable analytics.
Identify opportunities to improve scalability, automation, reporting, and team effectiveness across food analytics and related indirect spend support.
Use approved AI-enabled tools to improve analysis, documentation, communication, and team productivity while reinforcing responsible use and output validation.