Insights & Analytics Director - North America

AXIS • Stamford, NY

20h • Hybrid

About The Position

The Head of Insights & Analytics – North America leads delivery of insights, analytics and AI solutions that help North American underwriting teams make better, faster and more informed decisions. The role translates business priorities into data products and analytics and AI capabilities that improve underwriting performance, portfolio management, risk selection, operational efficiency and customer outcomes. As the senior Insights & Analytics leader aligned to the North America business, the role partners with underwriting leadership to focus data and AI investments on measurable business value and oversees AI components of AXCEED and other key North American strategic initiatives. It serves as the primary interface between North American business stakeholders and the broader Data & Analytics organisation.

The role leads the North America Insights & Analytics portfolio, its value realization, and the team aligned to the region. It promotes adoption of analytics and AI, responsible and governed AI use, agile and product-oriented delivery, scalable and maintainable solutions, and reuse across the broader Insights & Analytics community. Success is assessed through underwriting and operational improvements, measurable business value, stakeholder satisfaction, portfolio outcomes, team performance, and increased adoption and scalability of AI-enabled capabilities.

The position requires significant leadership experience in analytics, business intelligence, data science or AI, including insurance or reinsurance underwriting partnerships. The preferred profile includes North American specialty or commercial insurance underwriting analytics experience and experience putting AI or machine learning into production. An advanced relevant degree or equivalent professional experience is highly desirable. The role requires being in the office three days per week.

Requirements

• A minimum of 10 years’ experience in analytics, business intelligence, data science or AI.
• At least 3 years leading teams within complex organisations.
• At least 3 years’ experience in the insurance or reinsurance industry, partnering closely with underwriting or specialty insurance business functions.
• Experience partnering closely with insurance underwriting or specialty insurance business functions.
• Demonstrated success delivering business value through analytics and AI initiatives.
• Experience leading at least two cross-functional transformation or strategic delivery programmes.
• Proven record of influencing senior stakeholders and executive leadership teams.
• Experience operating within agile delivery environments.
• Experience directly managing a team of at least 6 people, including team leads or senior individual contributors.
• Strong understanding of insights, analytics, data science, AI and data product delivery.
• Knowledge of modern AI and machine learning capabilities, including generative AI applications.
• Understanding of underwriting processes, portfolio management and insurance analytics.
• Strong appreciation of responsible AI, governance and risk management principles.
• Ability to identify appropriate solutions to business problems, including reporting, advanced analytics, predictive modelling or AI.
• Strategic thinking and strong commercial acumen.
• Excellent stakeholder management and influencing skills.
• Strong people leadership and coaching capability.
• Ability to bring clarity and direction in complex environments.
• Ability to balance strategic priorities with delivery execution.
• Be in the office 3 days per week.

Nice To Haves

• At least 3 years’ experience in North American specialty or commercial insurance underwriting analytics.
• Experience deploying AI or machine learning solutions into production in an underwriting or portfolio management context.
• An advanced degree in a relevant field such as Data Science, Statistics, Business Analytics or Computer Science, or equivalent professional experience.

Responsibilities

• Own delivery and value realization of the North America Insights & Analytics portfolio.
• Serve as the primary Data & Analytics partner to North American underwriting leadership teams and develop a deep understanding of their strategies, challenges and growth objectives.
• Translate business opportunities into analytics, AI and data product initiatives.
• Ensure initiatives have clear business outcomes and success measures, drive adoption, and champion evidence-based decision making.
• Provide business leadership and oversight for AI-enabled underwriting initiatives.
• Partner with Data Scientists, AI Engineers, Architects and Technology teams to industrialize and scale AI capabilities.
• Ensure AI solutions align with AXIS governance standards, risk appetite and responsible AI principles, and promote practical, value-focused AI use.
• Build trusted relationships with North American underwriting leaders and stakeholders; advise on insights, analytics, AI and data-driven decision making.
• Align business priorities with enterprise Data & Analytics strategy.
• Lead North America-aligned Insights & Analytics team members; foster collaboration, innovation, continuous improvement and accountability; develop team capabilities and encourage knowledge sharing.
• Drive agile and product-oriented delivery practices and ensure solutions are scalable, sustainable and maintainable.
• Promote reuse of data products, models and analytics capabilities, and foster experimentation and continuous learning.
• Oversee AI components of AXCEED and other key initiatives within the North American strategic portfolio.

Benefits

• Competitive target incentive compensation, with awards based on overall corporate and individual performance.
• Comprehensive and competitive benefits package, including medical plans for the employee and family, health and wellness programs, retirement plans, and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed