Associate Director, Business Insights & Analytics

Cytokinetics•Radnor, PA

1d•$198,000 - $231,000•Hybrid

About The Position

Cytokinetics is a specialty cardiovascular biopharmaceutical company advancing potential medicines for people with diseases of cardiac muscle dysfunction. The Associate Director is a key member of the commercial Business Insights and Analytics team, providing measurement and analytics across access, payer, patient services and hub, trade, and specialty pharmacy data to inform decisions across market access, patient experience and operations, and trade and distribution. The role owns the payer, access, and patient experience analytics roadmap and partners with leaders across Value and Access, Patient Experience and Operations, Trade and Distribution, Field, and other functions. It builds and owns measurement, performance, and analytics frameworks for payer, access, treatment experience, patient operations, and trade and distribution, supporting in-line and pre-launch market and performance insights. The position also delivers scalable, automated analytics across platforms and contributes to commercial and analytics strategy. The role combines business acumen, technical expertise, and effective communication with executive and non-technical audiences. It requires pharmaceutical analytics experience, a strong understanding of payer and access and patient operations, and close collaboration with insights, data, and IT teams to identify opportunities that create value for patients.

Requirements

Master’s or PhD in Business Analytics, Statistics, Economics, Computer Science, Data Science, or a related quantitative field, with at least 7 years of hands-on pharmaceutical analytics experience; alternatively, a bachelor’s degree in one of these fields with at least 10 years of similar hands-on experience.
Proficiency in Python, SQL, notebooks such as Jupyter, Hex, or CoLab, and cloud IDEs such as Databricks, Snowflake, or BigQuery.
Working proficiency with BI tools such as Tableau or Power BI to turn analytical outputs into actionable production insights for executive and business audiences.
Broad knowledge of pharmaceutical commercial functions, including marketing, sales and other field functions, market access, patient services, trade and distribution, and their supporting data and technology environments.
Excellent communication and interpersonal skills, including the ability to influence cross-functional and executive stakeholders through data-driven storytelling.
Demonstrated success driving cross-functional initiatives from ideation through production.
Experience managing analysts, consulting partners, or offshore analytics teams.

Nice To Haves

Deep expertise in pharmaceutical payer dynamics, patient treatment experience and operations, and/or trade and distribution.
Extensive experience with HUB or patient services data, specialty pharmacy data, and patient journey analytics.

Responsibilities

Partner with stakeholders in Value and Access, Treatment Experience and Patient Operations, Marketing, Finance, and Trade and Distribution to frame business questions as analytical problems aligned with brand objectives.
Collaborate cross-functionally to understand commercial strategies, prioritize analytical use cases by expected impact, and translate business needs into measurement plans and actionable analytical solutions.
Work with Value and Access and Finance to assess how payer scenarios affect demand and volume trade-offs and revenue elasticity for forecasting and strategic decisions.
Analyze industry and internal business, market, and performance data to answer business questions, identify trends, and uncover optimization opportunities across in-line and pre-launch brands.
Own the payer mix model to assess how payer coverage, utilization management, restrictions, and payer mix affect demand and forecast assumptions.
Design, build, deploy, validate, and monitor measurement frameworks and analytics.
Collaborate with Business Insights and Analytics Data Science partners on measurement studies, experiments, and predictive capabilities for payer, access, patient treatment journey, and trade and distribution analytics.
Lead payer and access customer analytics, including plan performance, pull-through, and plan-level enablers or barriers.
Identify trends and assess opportunities and barriers to improve the patient journey and optimize care.
Analyze trade and distribution trends at corporate, Specialty Pharmacy, and IDN levels, including shipments and dispenses.
Partner with BI and IT teams to design dashboards and self-service tools, standardize metrics, consolidate redundant reports, and automate recurring reporting and analytics.
Work with data strategy and governance teams to support consistent, standardized metric definitions and use through approved data foundations, and promote stakeholder understanding and best practices.
Translate analytical results into compelling narratives and recommendations that gain stakeholder buy-in and drive action.
Communicate complex concepts to partners in market access, patient treatment experience, trade and distribution, finance, and legal and compliance.