Associate Director, Commercial Insights & Analytics

Kiniksa Pharmaceuticals • Lexington, MA

6d • Onsite

About The Position

Kiniksa Pharmaceuticals is seeking an experienced, insights-driven Associate Director, Commercial Insights & Analytics to lead commercial analytics and performance insights for ARCALYST, an in-market brand. The role supports brand growth by translating complex commercial data into a clear narrative about performance drivers, opportunities, and recommended actions. The position is based in the Lexington, Massachusetts office and requires onsite work five days per week.

Reporting to the Director, BI, Insights and Analytics, this is a hands-on analytics role. The Associate Director will work in Snowflake using SQL to integrate and analyze complex commercial datasets, build and maintain Tableau dashboards, and deliver insights to senior leadership. The role partners across Marketing, Sales Leadership, Market Access, Patient Services, Value and Access, Finance, Compliance, and IT to inform decisions across the commercial organization.

Requirements

• Bachelor’s degree (BA or BS).
• At least 7 years of relevant business intelligence, commercial analytics, or insights and analytics experience.
• Pharmaceutical, biotech, or life sciences experience.
• Deep hands-on experience joining and analyzing complex pharmaceutical datasets using Snowflake, SQL, and Tableau.
• Advanced SQL skills, including complex joins, window functions, and common table expressions.
• A track record of building production Tableau dashboards using Snowflake data.
• Direct experience with specialty pharmaceutical data sources, including specialty pharmacy dispense/status data, specialty distributor (852/867) data, hub/patient services data, claims and payer/formulary data, and CRM data.
• Experience supporting an established, in-market specialty or rare disease brand.
• Understanding of patient-level longitudinal analytics, persistence, and patient journey metrics.
• Experience partnering with IT and data vendors on data warehouse design, business rules, and data quality.
• Excellent oral, written, and presentation skills, including the ability to explain complex concepts clearly to varied audiences.
• Strong relationship-building and stakeholder-management skills, including the ability to navigate differing perspectives, analyze complex business issues, and develop pragmatic, actionable recommendations.
• High integrity and accountability in handling data, with a strong commitment to compliance, privacy, and ethical business practices.

Nice To Haves

• MS or MBA.
• Experience with data sources or platforms such as IQVIA, Veeva Compass, Symphony, MMIT, Veeva CRM, or Salesforce.

Responsibilities

• Own ARCALYST commercial analytics in Snowflake, using SQL to structure specialty pharmacy, specialty distributor, hub, claims, payer/formulary, marketing, and call activity data.
• Build and maintain trusted, analysis-ready data models, including patient-level longitudinal views, HCP/account master data, and territory hierarchies, using tokenized or de-identified patient data.
• Define and document business rules, KPI definitions, and data quality checks; work with IT and data vendors to resolve data issues, onboard sources, and enhance the commercial data warehouse.
• Develop the ongoing performance narrative for ARCALYST, explaining drivers and barriers of demand across acquisition and retention initiatives.
• Analyze prescriber breadth and depth, account and segment performance, and geographic trends to identify growth opportunities and underperforming areas.
• Diagnose patient journey and access dynamics to inform brand, access, and patient services strategy.
• Support monthly brand performance insights reporting, quarterly business reviews, brand planning, and forecasting with senior leadership.
• Design, build, and maintain intuitive, dynamic Tableau dashboards for leadership, brand, sales, access, and patient services teams.
• Ensure dashboards are accurate, timely, governed, and scalable, with consistent KPI definitions and refresh processes.
• Partner with cross-functional teams to increase adoption of reporting and insights tools.
• Work with stakeholders to frame business questions and recommend appropriate analyses, including cohort and persistency analyses, segmentation, targeting, and promotional response measurement.
• Identify ways to create additional value from available data assets, technology platforms, and new data sources.
• Communicate clear, concise stories and actionable recommendations to senior leaders and stakeholders.
• Maintain a strong focus on data accuracy, compliance, privacy, and continuous improvement.

Benefits

• Reasonable accommodation is available for individuals with disabilities to participate in the application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior