Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Completion of a medical assistant program or certification as an allergy technician may be required or preferred.
• Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) may be required.
• Strong communication and interpersonal skills.
• Attention to detail.
• Ability to multitask.
• Proficiency in EMR systems.
• Knowledge of medical terminology and allergy testing techniques.

Nice To Haves

• Additional certification as an Allergy Technician (CMAA) or Certified Clinical Allergy Specialist (CCAS) is desirable.
• Prior experience in a medical office setting, especially in ENT or allergy clinics, is advantageous.

Responsibilities

• Schedule patient appointments, surgeries, and follow-up visits, ensuring efficient use of time slots and coordination with other staff members.
• Greet patients, collect demographic and insurance information, and update electronic medical records (EMRs) accurately.
• Verify patient insurance coverage, obtain authorizations for procedures or tests, and assist patients with insurance-related inquiries.
• Maintain organized and up-to-date medical records, including filing, scanning, and retrieving documents as needed.
• Assist with billing processes, including coding procedures and services accurately to ensure proper reimbursement.
• Monitor inventory levels of medical and office supplies, restock as needed, and coordinate supply orders with the administrative team.
• Facilitate communication between patients, physicians, and other healthcare providers, both in person and over the phone.
• Escort patients to examination rooms, obtain vital signs (blood pressure, pulse, temperature), and prepare patients for procedures or examinations.
• Perform allergy skin testing, including prick tests and intradermal tests, and interpret results under the supervision of a physician.
• Administer allergy immunotherapy injections according to physician orders, following established protocols and safety guidelines.
• Educate patients about allergy triggers, avoidance strategies, medication usage, and the purpose of allergy testing and immunotherapy.
• Assist physicians during ENT procedures, such as ear irrigation, nasal endoscopy, or throat examinations, by providing support and maintaining a sterile environment.
• Document patient assessments, procedures performed, and treatment plans accurately in EMRs, ensuring compliance with regulatory standards and clinic protocols.
• Adhere to infection control protocols, maintain cleanliness and sterilization of equipment, and promote a safe environment for patients and staff.