Assistant Jobs

About The Position

Requirements

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Knowledge of Microsoft Office Suite.
• High school diploma or general education degree (GED); or less than one year related experience or training; or equivalent combination of education and experience.

Responsibilities

• Speaks to and interacts with residents, families, and visitors while showing empathy, kindness, compassion, and respect.
• Answers phone with a welcoming and inviting attitude, and always responds courteously.
• Receives and routes incoming and outgoing mail when needed.
• Types all correspondence as requested.
• Schedules interviews for department heads.
• Timely coordination of pre-employment paperwork, scans and submits to the Regional HR Coordinator.
• Issues uniforms, name badges, keys, security access, etc.
• Timely processing of HR related documents: Scans HR documents provided by Executive and/or department heads and sends to Regional HR Coordinator.
• Confirms receipt by HR Coordinator and shreds original documents after confirmation of receipt.
• Scans missed punch forms and sends to payroll team.
• Scans and sends invoices to appropriate parties for processing.
• Mails resident statements.
• Mails checks as needed to corporate office.
• Handles sensitive and confidential information; maintaining confidentiality at all times.
• Knows, understands, and follows HIPAA regulations.
• Orders and maintains office supplies as requested and approved.
• Responds promptly and courteously to resident's request for assistance including phone calls and requests from family members and visitors.
• Greets families and visitors, ascertains the nature of their business and introduces to the appropriate department head.
• Answers questions to prospects regarding the community in the absence of the Sales Director.
• Communicates effectively in a language that each resident is capable of understanding.
• Ensures residents and/or responsible parties sign residents out when they leave the community.
• Follows written and verbal instructions.
• Practices good body mechanics and safe working habits.
• Observes and reports safety hazards immediately to supervisor.
• Demonstrates an ability to know each resident and family member by addressing by name.
• Knows, understands, and follows established policies and procedures in emergency situations.
• Works as a team player with other associates and management in accomplishing work assignments.
• Demonstrates a positive and respectful attitude about work issues, policies, and procedures.
• Demonstrates a positive and respectful attitude with residents, families, visitors, associates, and management.
• Complies with all company policies and procedures.
• Attends and/or participates in trainings, in-service meetings, and mandatory meetings.
• Refrains from discussing resident care issues with families and visitors, and refers all inquiries to immediate supervisor.
• Takes initiative in work, seeks out additional information, and offers solutions/suggestions.
• Takes on special projects or assignments outside of regular duties.
• Performs all other reasonable duties as assigned or as requested.