Assistant Store Manager Jobs

About The Position

Requirements

• Experience working in a retail environment; footwear and athletic apparel experience is preferred.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
• Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

• Retail experience in footwear and athletic apparel.

Responsibilities

• Assist the Store Manager in controlling Hibbett I City Gear assets.
• Consult with the Store Manager on action plans for departmental and store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the Store Manager’s absence.
• Assist with personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers across departments as needed.
• Monitor inventory, sales statistics, and expenses to support profitability across departments.
• Direct staff to ensure departmental responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained, including helping customers as they enter and assisting multiple customers during peak periods.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company memos.
• Protect company assets and financial information by ensuring effective internal control procedures and informing management or appropriate officials of potential fraud risks.
• Perform general administrative duties as needed and carry out supervisory responsibilities in the Store Manager’s absence, including interviewing and training employees, planning and directing work, and resolving problems.