Assistant Store Manager (Full-time) - Houston, TX

Hibbett•Houston, TX

15d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for accomplishing store goals. The role requires knowledge of each product area or department, adherence to policies, procedures, and visual standards, and a commitment to outstanding customer service and merchandise promotion. The Assistant Manager assumes supervisory control when the Store Manager is absent and is trained in Store Manager responsibilities. The Assistant Manager supports store asset control, personnel recruitment, training, and evaluation; helps plan and carry out selling, restocking, merchandising, ordering, and scheduling; monitors inventory, sales statistics, expenses, and customer trends; and directs staff to ensure departmental responsibilities and standards are met. The position also includes general administrative duties and responsibility for protecting company assets and financial information through effective internal controls and reporting potential fraud risks. This is a full-time, hourly, non-exempt position in Houston, Texas, at HB: 01593 Houston, Texas (Cyress Station Square). The posted hourly rate is $15.15.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling Hibbett I City Gear assets.
Consult with the Store Manager on action plans for departmental and store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability across departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including helping customers as they enter and assisting multiple customers during peak periods.
Promote and sell services and merchandise offered by Hibbett I City Gear.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by ensuring effective internal control procedures and informing management or appropriate officials of potential fraud risks.
Perform general administrative duties as needed and carry out supervisory responsibilities in the Store Manager’s absence, including interviewing and training employees, planning and directing work, and resolving problems.