Ar Specialist Jobs

About The Position

Requirements

• 2 years of AR collections and patient collections.
• Excellent verbal communication and customer service skills to handle sensitive patient financial conversations with empathy and professionalism.
• Proven ability to work virtually in a remote capacity while adhering to a strict, set working schedule.
• A secure, distraction free, private home office environment suitable for handling sensitive medical and financial data.
• Familiarity with EHR/EMR systems and navigating multiple insurance portals.
• Understanding of mental health billing rules, patient financial responsibility, insurance verification, and the AR collections lifecycle.

Nice To Haves

• Experience with Tebra and AdvancedMD is highly preferred.

Responsibilities

• Address up-front and back-end rejections, working each claim billed until payment is received or deemed uncollectible.
• Manage patient accounts, discuss outstanding balances, process patient payments, and set up payment plans securely.
• Resolve rejected claims by filing corrective claims, submitting claim-level appeals, providing supporting documentation, or advancing claims to the next level.
• Access multiple Electronic Health Record (EHR) systems and insurance portals to review, enter, and verify patient demographics and eligibility of benefits.
• Update EMR platforms and document all actions throughout the claim lifecycle by entering detailed notes within Tebra.
• Maintain strict confidentiality by adhering to HIPAA guidelines, state regulations, and company policies.
• Identify claim rejection and denial trends, proactively bringing them to management's attention.
• Maintain periodic contact with management throughout the day via phone or Zoom to ensure productivity and alignment.

Benefits

• Comprehensive health insurance coverage
• Paid Time Off (PTO)
• Paid company holidays