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Build a Rewarding Career at the Intersection of Healthcare, Customer Service, and Problem-Solving As an Insurance Specialist II, you'll gain valuable industry knowledge while helping patients and care teams navigate the complexities of insurance and healthcare coverage. This role fulfills all requirements of the Insurance Specialist I role while serving as a group leader by participating in staffing and employment-related activities. You will serve as a departmental resource specialist and provide training to Insurance Billing Specialists I and related support staff. You will work closely with the Director, Manager, Supervisor, and Application Analyst on daily priorities to maintain a high level of integrity within the unit. You will take the necessary action to complete complex insurance billings and appeals. You will review and analyze insurance processing procedures to identify potential problem areas and recommend process improvements. You will prepare reports as required and requested, collaborate with insurance payers on problem claims and processes, and resolve outstanding accounts receivable and credit balances as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED

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