Sr. AR Revenue Specialist

GOFO INC•Melrose Park, IL

5d•$54,000 - $90,000•Onsite

About The Position

We are seeking an experienced Senior Accounts Receivable (AR) Revenue Specialist to support and independently manage daily accounts receivable activities, including billing, collections, customer account reconciliation, customer communication, and limited Accounts Payable functions. This position is designed for an experienced accounting professional with a strong background in Accounts Receivable and customer-facing financial operations. The ideal candidate will have at least 5 years of professional accounting experience, with 10+ years of accounting experience strongly preferred. The role requires strong written and verbal English communication skills, as the employee will communicate directly with customers on a daily basis regarding invoices, billing discrepancies, outstanding balances, payments, and account-related matters. Candidates who are bilingual in English and Chinese are preferred. The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of independently managing customer accounts, resolving complex billing issues, and handling multiple priorities in a fast-paced environment.

Requirements

Minimum 5 years of professional accounting experience is required
Strong hands-on experience in Accounts Receivable, billing, collections, account reconciliation, and customer account management
Strong understanding of fundamental accounting principles and accounting processes
Strong written and verbal English communication skills
Ability to independently communicate with customers regarding invoices, payments, outstanding balances, disputes, and account-related matters
Strong customer service mindset with excellent interpersonal and communication skills
Strong organizational skills, accuracy, and attention to detail
Ability to independently prioritize workload, manage deadlines, and handle multiple responsibilities in a fast-paced environment
Strong analytical, logical thinking, and problem-solving abilities
Proficient in Microsoft Excel and Microsoft Office applications

Nice To Haves

10+ years of accounting experience strongly preferred
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred
Previous experience independently managing customer accounts and resolving billing or payment discrepancies is highly preferred
Bilingual proficiency in English and Chinese is preferred
Experience with ERP, accounting, billing, or financial management systems is preferred

Responsibilities

Independently manage day-to-day Accounts Receivable activities for assigned customer accounts
Generate, review, and send customer invoices accurately and on time
Review billing data and supporting documentation to ensure invoice accuracy
Communicate directly with customers regarding invoices, billing details, payment status, account balances, and other account-related matters
Follow up on outstanding invoices and proactively manage collection of overdue payments
Investigate and resolve billing discrepancies, payment disputes, short payments, and other account issues
Perform customer account reconciliation and identify discrepancies between internal records and customer records
Maintain accurate AR aging, billing, collection, and payment records
Monitor outstanding balances and escalate significant collection or account issues when necessary
Coordinate with internal operations, customer service, sales, and other departments to resolve billing and revenue-related issues
Assist with month-end closing activities and AR-related reporting as needed
Support continuous improvement of billing, collections, reconciliation, and accounting processes
Process vendor payments and assist with payment-related activities
Record and book vendor invoices accurately
Review supporting documentation and maintain AP-related records
Assist with account reconciliation and general ledger-related activities as needed
Maintain complete and organized financial documentation
Support other accounting, financial, and administrative projects as assigned