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Sleep Expert - Sales

Mattress Firm•Colonial Park, PA
•Onsite
Match Resume

About The Position

Mattress Firm is looking for Sleep Experts to help customers find their dream mattress and achieve better sleep. This role is central to the company's mission of helping people sleep well to live well. Sleep Experts will enhance the customer's in-store experience by acting as a trusted sleep authority, offering best-in-class products, and executing Mattress Firm's selling programs using digital tools. The position supports a seamless omnichannel experience, creating an engaging environment focused on the customer. Mattress Firm, America's largest specialty mattress retailer, has grown to over 2,400 stores nationwide with more than 6,000 Sleep Experts. The company values diversity, inclusion, respect, integrity, customer focus, and innovation, and was named one of Newsweek's Most Loved Workplaces of 2024.

Requirements

  • Legal authorization to work in the United States without the need for sponsorship.
  • Lift, push, or pull 50+ pounds.

Responsibilities

  • Create an environment where the customer is always at the center by cultivating strong relationships.
  • Provide technical and product knowledge information to customers and serve as subject matter expert.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
  • Maintain awareness of the competition, advertisements and services offered by competitors.
  • Leverage social media to positively impact brand awareness and increase sales.

Benefits

  • Excellent career growth opportunities through on-the-job training and development programs
  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription, and vision plans
  • Get paid on-demand
  • Employee discounts on Mattress Firm sleep products and accessories

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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