Veterinary Technician Jobs

About The Position

Requirements

• Exceptional customer service skills
• Ability to effectively communicate in oral and written form
• Highly organized with above average time management skills
• Ability to work with individuals from diverse backgrounds and experiences
• Proficiency in Microsoft Office programs
• Ability to work independently with minimal supervision
• High attention to detail
• High School Diploma or equivalent experience
• Two years of customer service experience
• One year of experience coordinating community events and/or community relations
• Valid driver’s license with insurable driving record

Nice To Haves

• Bilingual fluency in both English and Spanish
• Experience working as a veterinary technician or veterinary assistant
• Experience working with veterinary practice management software systems

Responsibilities

• Leads the planning, coordination, marketing, and evaluation of all community outreach events in underserved communities in the metro Denver area. These events are majority vaccine clinics, but also include wellness clinics, residential center visits and tabling events.
• Works in partnership with the Vaccine Clinic Coordinator to ensure readiness for each event. This includes, but is not limited to, transportation, supplies, set up and break down.
• Actively participates in clinic operations, including registering clients, assisting with pet restraint, and processing client check-out.
• Provides on-site leadership and supervision to staff and volunteers, ensuring clinics operate efficiently and effectively. This may include conflict resolution, client de-escalation, and adapting operations due to unexpected challenges (e.g. staffing shortages, weather).
• Ensures clinics deliver exceptional, equitable client service to diverse communities.
• Oversees administrative functions, including staff and volunteer scheduling, appointment scheduling, reporting (e.g. demographics, outcomes) and financial reconciliation processes.
• Develops and delivers training programs for staff and volunteers.
• Maintains accountability for clinic supplies, equipment, and vehicles.
• Develops client education about pet care and connects clients to additional services within Humane Colorado as needed.
• Participates in stocking and unstocking of company vehicle(s) before and after events.
• Leads continuous improvement initiatives to improve processes and procedures, including safety plans, client services, and event workflow and efficiency.
• Builds and maintains community partnerships and expand outreach efforts.
• Partners with veterinarians on-site to support clinic flow and respond to emergencies for staff/volunteer injuries or pet vaccine reactions.

Benefits

• Medical, dental, and vision
• Flexible spending accounts (FSA)
• Life and Short-Term Disability Insurance
• Paid Time Off (PTO)
• Paid Sick Time
• Holiday Pay
• 401(k) with matching
• Sabbatical program
• Employee Assistance Program (EAP)
• And more!