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Property Manager

Brookfield PropertiesTampa, FL
$62,000 - $86,835Onsite

About The Position

Supervises and coordinates the daily operations of an apartment community including, but not limited to, the general administration, leasing and occupancy, maintenance of the property and management of all property associates. Responsible for maintaining the physical assets and the performance of the property, to achieve the highest possible net operating income, without compromising the quality of the property’s appearance or level of service. Monitors regulatory compliance and company policies and procedures related to property management and ensures that all associates are familiar with and understand them. Establishes and coordinates a communication system involving transactions and activities between property associates and the Corporate Office. Completes performance evaluations on supervised associates. Ensures the highest level of performance and professionalism of supervised associates. Responds to emergency situations, contacting appropriate Regional Managers or agencies as necessary. Depending on property, may perform functions of Assistant Property Manager. Some functions include: preparation of service requests, follow-up with residents, etc. Supports and ensures timely input, proper use and full utilization of on-site PC-based property management and time-keeping software systems including assistance in training of new associates and ongoing training of property associates. Prepares purchase orders and approves expenditures within specified budgetary guidelines. Reviews, understands, analyzes and makes recommendations for vendor contracts to Regional Manager. Assists with the preparation of the annual operating budget for the property as well as projections. Reviews monthly operating results with Regional Manager and assists with the preparation of written variance reports. Maintains a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions and responses to resident service requests. Ensures compliance with housing quality standards. Coordinates with Engineering Department on all major maintenance issues. Assists with the development and implementation of a marketing plan for the property based on a careful and factual analysis of competitive properties. Responsible for coordinating the advertising and promotional needs of the property to maximize marketing plans and on all major marketing issues with the Marketing Department. Ensures that the property complies with affirmative marketing procedures and goals. Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites (where applicable) and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions (where applicable). Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary. Conducts move-in and/or move-out inspections of apartments, charges residents for applicable damages or unpaid fees, prepares and approves related move-out documents, sends verifying documentation to Corporate Office and maintains on-site records. Conducts move-in inspections to determine market readiness and implements housing quality standards. Performs interim unit inspections annually or as directed.

Requirements

  • High School Diploma/GED
  • Undergraduate Degree in General Studies or an Associate Degree in General Studies
  • 3-4 years of required experience in a supervisory role
  • 3-4 years of required experience in Property Management
  • Fair housing laws knowledge
  • Microsoft Office proficiency
  • Leadership/supervisory skills

Nice To Haves

  • Accredited Residential Manager (ARM) certification
  • Certified Property Manager (CPM) certification
  • Certified Property Manager (CAM) certification
  • Certified Property Manager (IREM) certification
  • Experience with affordable housing programs at select properties
  • Yardi proficiency
  • Landlord/tenant knowledge
  • LRO proficiency

Responsibilities

  • Supervises and coordinates the daily operations of an apartment community.
  • Manages general administration, leasing and occupancy, and property maintenance.
  • Oversees all property associates.
  • Maintains physical assets and property performance to achieve highest possible net operating income.
  • Monitors regulatory compliance and company policies.
  • Establishes and coordinates communication between property associates and the Corporate Office.
  • Completes performance evaluations for supervised associates.
  • Ensures high performance and professionalism of supervised associates.
  • Responds to emergency situations.
  • Supports and ensures proper use of on-site PC-based property management and time-keeping software systems.
  • Prepares purchase orders and approves expenditures within budgetary guidelines.
  • Reviews, analyzes, and makes recommendations for vendor contracts.
  • Assists with the preparation of the annual operating budget and projections.
  • Reviews monthly operating results and assists with variance reports.
  • Maintains knowledge of maintenance programs and capital improvement projects.
  • Ensures compliance with housing quality standards.
  • Coordinates with Engineering Department on major maintenance issues.
  • Assists with the development and implementation of a marketing plan for the property.
  • Coordinates advertising and promotional needs of the property.
  • Ensures compliance with affirmative marketing procedures and goals.
  • Meets with prospective residents, interviews them, and determines eligibility.
  • Shows vacant and model suites and property amenities.
  • Quotes rental rates and promotions.
  • Makes follow-up calls and sends literature to prospective residents.
  • Collects funds related to applications, security deposits, and rentals.
  • Approves all applicants for residency and leasing documents.
  • Ensures collection of all application fees, deposits, and move-in monies.
  • Collects rent from residents, verifies amounts, accounts for discrepancies, and deposits rent daily.
  • Follows up on delinquent rents and initiates collection or eviction procedures.
  • Conducts move-in and/or move-out inspections of apartments.
  • Charges residents for applicable damages or unpaid fees.
  • Prepares and approves related move-out documents.
  • Maintains on-site records.
  • Conducts move-in inspections to determine market readiness.
  • Performs interim unit inspections annually or as directed.

Benefits

  • Full benefits package
  • Generous paid time off
  • 401(k) with company match
  • Growth and advancement opportunities
  • Lucrative referral bonus program
  • Incredible associate rental discount if you choose to live on-site

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