Vendor Jobs

The Wealth Transformation Office Manager plays a leadership role in the business, leading the strategy team in developing strategic plans and objectives to improve business performance. This role will collaborate with business leaders across the Business and oversee development of a strategic plan to sustain growth and profitability. This role will also oversee the Market Planning function, working with key stakeholders to develop comprehensive market specific strategies that will enable us to achieve desired business results in each of our regions. The incumbent will be responsible for driving trade-off decisions, selecting a portfolio of strategic initiatives, and re-prioritizing as needed. The incumbent will also be responsible for overseeing efforts to mobilize large scale change requiring a high degree of coordination across M&T. The strategy team will be at the forefront of a transformational change within the Business. The incumbent will challenge long held views and help business leaders understand the changing market environment and the implications on our current business model. The incumbent will create and oversee a customer-centric strategy focused on evolving our internal operating model across all customer touch points, ensuring transparency, accountability, and ongoing alignment. The role will ensure that the vision, mission, desired outcomes, and chosen strategy are communicated clearly and concisely and that plans, or actionable goals are developed to translate the vision into tangible results. The incumbent will seek opportunities to build synergies and alignment across the Division and other core business lines, including Wealth and Commercial. Leads the development of business cases and initial use cases of critical foundational capabilities needed to successfully execute the strategic plan (i.e. analytics, multi-channel servicing). Explores and evaluates potential business partnerships with fintechs and other outside companies that may be able to advance critical capabilities faster and more effectively than if internally developed. Engages and updates proper business teams regularly and transfers ownership of responsibility at proper time. Leads market planning group that develops comprehensive market specific strategies and investment plans. Collaborates with stakeholders to define a holistic approach to continually assess markets and the efficacy of chosen strategies. The incumbent will lead a team that partners with business leaders from all areas of the Bank o evaluate options, drive trade-off decisions, and develop an investment roadmap that supports the defined strategy and business outcomes. Creates alignment among key stakeholders, oversees, and helps ensure appropriate execution and monitoring to achieve desired business outcomes (i.e., shift in operating model to drive efficiency, ensure a seamless experience for the customer across channels, retention, engagement, and cross-sell).