Pharmacy Technician - Data Entry

Guardian Pharmacy•Phoenix, AZ

2d•Onsite

About The Position

Saliba’s Extended Care Pharmacy, a member of the Guardian family of pharmacies, has an exciting opportunity for a Pharmacy Technician - Data Entry to join their rapidly growing team in Phoenix, Arizona. They are reimagining medication management and transforming care by delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. They offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. This role is ideal for someone looking for a challenging, team-oriented environment in which they can put their expertise to work.

Requirements

Active Pharmacy Technician license required.
Call center or phone-based customer service experience preferred.
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy.
Strategy and Planning – ability to think ahead, plan and manage time efficiently.
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level.
Team Oriented – ability to work effectively and collaboratively with all team members.
High School Diploma or GED (per state requirements).
Pharmacy Technician license/certification/registration (per state requirements).
2+ years of related experience (advanced degree may substitute for experience).
Advanced computer skills; pharmacy operations system experience preferred.
Ability to work independently and deliver to deadlines.
Ability to solve problems with minimal direction.
Great attention to detail and accuracy.
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines.
Quality minded; motivated to seek out errors and inquire when something appears inaccurate.

Nice To Haves

National Certification preferred (PTCB).

Responsibilities

Provide excellent customer service to the facilities in taking orders, answering questions, referring information and phone calls to the appropriate departments.
Responsible for entering and processing prescriptions into the pharmacy operating system with both speed and accuracy.
Communicates with customers on the telephone and responds quickly and courteously to their needs.
Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensing.
Triage incoming fax prescriptions to ensure timely dispensing.
Ensure proper notes in computer and cycle fill coding.
Calculate and/or verify the correct dosage based on the prescription.
Demonstrate caring, understanding and courtesy when responding to calls from customers.
Route calls as appropriate to ensure top level service.
Ensure all prescriptions assigned for processing are completed in regular shift.
Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned.
Develop proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system).
On an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient.
Develop and learn cycle in order to meet delivery deadlines.
Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable.
Other essential functions and duties may be assigned as needed.

Benefits

Competitive pay
401(k) with up to 3.5% company match
Multiple health plan options including copay (FSA-eligible) and HSA eligible plans
Wellness Incentive Program
Dental and Vision plans
Company-paid basic life, AD&D and long-term disability coverage
Optional employee, spouse, and child life/AD&D insurance
Optional accident, critical illness, and short-term disability coverage
Dependent Care Flexible Spending Accounts
Employee Assistance Program (EAP)
Paid holidays and sick days
Generous vacation benefits based on years of service