Auto Estimatics Specialist II

Turo•Arizona, AZ

2d•Hybrid

About The Position

Provide technical expertise and guidance to the Protection department and leadership by reviewing and completing damage repair estimates. This role ensures file handling meets or exceeds all company guidelines and state requirements. The Auto Estimatics Specialist works closely with the Claims team and provides analysis, training, and program reviews of estimating providers.

Requirements

Excellent verbal and written communication skills
Strong interpersonal and customer service skills
Excellent organizational skills and attention to detail
Strong time management skills with the ability to meet deadlines
Strong analytical and problem-solving skills
Strong leadership skills
Ability to prioritize tasks and delegate when appropriate
Ability to function in a fast-paced and sometimes stressful environment
Proficiency with Microsoft Office Suite or related software
5+ years of relevant experience navigating complex or matrixed environments
Experience with support solutions and processes in an auto claims environment
Auto estimate software experience such as CCC, Mitchell, or Audatex
I-CAR certification

Nice To Haves

Four-year college degree

Responsibilities

Review and complete repair estimates and partner with vendors to improve estimating accuracy using cost-effective repair techniques
Review reporting and measurement methods to monitor vendor performance, including audits, and escalate performance issues as needed
Influence long-term roadmap planning by gathering data from operational partners and translating it into detailed requirements
Run monthly reporting on program results and share insights with the team
Collaborate on special projects, change initiatives, and other business activities

Benefits

Competitive salary, equity, benefits, and perks for all full-time employees
Employer-paid medical, dental, and vision insurance (Country specific)
Retirement employer match
Learning & Development stipend to invest in your professional development
Turo host matching program
Turo travel credit
Cell phone and internet stipend
Paid time off to relax and recharge
Paid holidays, volunteer time off, and parental leave
In-office lunch, office snacks, and fun activities (for those in the office full-time or hybrid)