Vendor Jobs

About The Position

Requirements

• Strong attention to detail, organizational ability, and commitment to service excellence.
• Passion for luxury retail, hospitality, and client relationship building.
• Ability to communicate professionally and confidently with clients and colleagues.
• Prior experience in luxury retail, watches, jewelry, or hospitality preferred but not required.
• Must be able to stand for extended periods of time and lift up to 15 lbs.
• Must be comfortable working on the sales floor 80%–90% of the time.
• Must be flexible with scheduling, including evenings, weekends, and holidays.
• Must demonstrate professionalism, honesty, integrity, and alignment with CD Peacock’s core values.
• Must be proficient with systems, software, and technology required to perform the role effectively.

Responsibilities

• Act as the ultimate ambassador of Tudor, representing the brand with professionalism, enthusiasm, and integrity at all times.
• Inspire clients through a deep understanding of Tudor’s history, innovation, precision, and watchmaking excellence.
• Build long-term client relationships through personalized outreach, follow-up, and consistent clientelling efforts.
• Achieve and exceed individual sales and service goals through effective selling techniques and product knowledge.
• Focus on activities that increase client conversion, retention, and loyalty to the Tudor brand.
• Partner with Sales Professionals throughout the store to enhance the client experience and maximize selling opportunities.
• Assist in inventory management including receiving watches, performing case counts and audits, tracking special orders, and organizing warranty cards and review tags.
• Handle service requests, warranties, and repairs while maintaining consistent communication and follow-up with clients.
• Maintain visual merchandising standards in alignment with Tudor brand expectations and boutique presentation guidelines.
• Uphold operational excellence by conducting inventories, audits, and ensuring price accuracy.
• Maintain proficiency in POS systems, CRM platforms, inventory management systems, Microsoft Office/Teams, iPhones, and business-related applications.
• Participate in Tudor trainings, product launches, vendor immersions, and continued learning opportunities.
• Share brand knowledge and key communications with colleagues outside of the boutique.
• Maintain a clean, safe, and professional environment for clients and colleagues in all front and back-of-house areas.

Benefits

• health benefits
• paid time off
• employee discounts
• opportunities for professional growth