Vendor Jobs

About The Position

Requirements

• 7+ years of hardware administration, systems troubleshooting, and infrastructure engineering experience in a datacenter environment.
• Bachelor's Degree or equivalent experience required.
• Advanced proficiency in Linux (RHEL/CentOS, Debian) and Windows Server administration.
• Deep expertise in SAN and NAS technologies (iSCSI, FCP, CIFS, NFS) and enterprise storage array management.
• Strong understanding of TCP/IP networking and administration of enterprise network devices across datacenter fabrics.
• Proven experience with server hardware platforms, chassis management, and hypervisor administration at datacenter scale.
• Working knowledge of public cloud infrastructure (AWS, Azure, GCP) and hybrid connectivity in support of on-premises environments.
• Proven experience leading infrastructure projects and maintaining vendor relationships independently.
• Experience in a SaaS and/or high-volume production datacenter environment, strongly preferred.
• Ok with traveling to data centers up to 1 or 2 weeks in a row, as frequently as 1x per quarter.
• Comfortable with a work week, preferably from Friday to Tuesday (Wednesday/Thursday off). This is strongly preferred.
• CCNA, or CompTIA Network+ certification, strongly preferred
• ITIL and SOC experience strongly preferred

Responsibilities

• Maintain Bullhorn's standard SLA for infrastructure and system uptime at 99.95%+, proactively identifying risks and driving mitigation before they impact production.
• Serve as an escalation point for hardware failure and infrastructure incidents, resolving complex issues beyond L1 scope and developing repeatable diagnostic approaches for the team.
• Manage critical production incidents independently, coordinating cross-functional response across engineering, operations, and vendor stakeholders where required.
• Oversee datacenter inventory strategy and spares depot management, ensuring readiness for rapid hardware replacement across global sites.
• Ensure datacenter facilities are maintained to a high standard, with all scheduled maintenance planned and executed in a timely manner.
• Administer Linux (RHEL/CentOS, Debian) and Windows Server environments across large, distributed datacenter infrastructure.
• Manage enterprise SAN and NAS platforms (iSCSI, FCP, CIFS, NFS), including capacity planning, performance tuning, and storage array lifecycle management.
• Administer server hardware platforms, chassis management systems, and hypervisor environments at datacenter scale.
• Independently lead infrastructure maintenances to maintain uptime SLA's inline with change management maintenance windows.
• Maintain Infrastructure Asset Management systems with accurate, forward-looking records of hardware assets across all global sites.
• Apply monitoring and observability tooling to maintain unified visibility across on-premises and hybrid infrastructure environments.
• Independently lead medium-to-large datacenter infrastructure projects from scoping through delivery, managing timelines, resources, and stakeholder communications.
• Maintain vendor relationships for enterprise hardware and services, including turn-up coordination, maintenance planning, escalated troubleshooting, and RMA processes.
• Produce high-quality technical documentation including architecture diagrams, runbooks, testing plans, and project plans.
• Identify and champion continual improvement initiatives, developing business cases for operational efficiency gains and driving them through to implementation.
• Mentor Junior team members, sharing technical knowledge and elevating the team's overall diagnostic and operational capability.
• Participate in on-call responsibilities on a rotating basis.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• 401(k) Match
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program
• Company-wide mentor program