Urgent Care Medical Assistant Jobs

About The Position

Requirements

• High school diploma/GED or equivalent working knowledge.
• Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
• Active Medical Assistant certification from one of the following: Registered Medical Assistant (RMA) from American Medical Technologists (AMT); Certified Medical Assistant (CMA) from American Association of Medical Assistants (AAMA); Certified Clinical Medical Assistant (CCMA) from National Health Career Association (NHA); or National Certified Medical Assistant (NCMA) from National Certified Competency Testing (NCCT).
• Basic Life Support (BLS) certification required upon hire.
• Strong computer skills, including ability to use medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized manner.
• Availability to work three 12-hour shifts per week on a variable schedule, including any day of the week, weekends, holidays, and rotating shifts as business needs require.
• Ability to float to surrounding Banner Health Urgent Care clinics based on operational needs.
• Uncertified Medical Assistants considered with proof of formal Medical Assistant education must obtain national certification within 12 months of hire.

Nice To Haves

• Experience with office medical procedures and treatments.
• Knowledge of insurance and managed care operations.
• Knowledge of EMR and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, other measurements, chief complaints, and pain scores as appropriate; report signs of changes in patient condition to clinicians.
• Assist providers with examinations and minor in-office procedures, including blood pressure, respiration and pulse, temperature, phlebotomy, ear irrigation, and EKGs; chaperone as needed and use universal precautions and personal protective equipment.
• Prioritize patient flow through the clinical process.
• Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests; communicate test results to patients and support clinicians in providing patient care.
• Administer medications in accordance with established policies and procedures or as directed.
• Provide clerical support and patient/client notifications; maintain complete medical records, including relevant labs, authorizations, X-rays, hospital records, and prior care documentation.
• Provide accurate and timely information needed for billing related to patient encounters.
• Maintain clean and functional environments by cleaning and disinfecting equipment, exam rooms, and storage areas; disinfect and sterilize equipment and instruments according to procedures, manufacturer recommendations, and OSHA guidelines.
• Perform basic equipment maintenance and coordinate repairs when needed.
• Order supplies as directed and stock patient-care areas; handle medication-related tasks, including expired medications or equipment and recalls.
• Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
• Complete required onboarding and orientation activities, including simulation training as needed or directed.
• Prioritize information from multiple sources to support responses to changes in patient and family health status.

Benefits

• Banner Health invests in advancing team members’ training, education, and career development.