Medical Assistant - Urgent Care - Per Diem- Days - Sheridan East

Memorial Healthcare

3d•Onsite

About The Position

The Medical Assistant performs routine clinical and administrative duties in support of an assigned area or office. The role supports patient assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse, and contributes to patient safety and a positive patient experience. The position is per diem and is based in Sheridan East in Hollywood, Florida. The Medical Assistant maintains equipment and medical supplies, prepares examination areas, reviews patient charts and social determinants, supports in-person and telehealth appointments, handles patient messages and calls, documents care, and assists with follow-up and service recovery. The role also performs basic diagnostic procedures and specimen collection, along with administrative duties such as reception, scheduling, scanning, data entry, and patient registration. For Physician Practices (MPG, MPC and UCC), the employee must be willing to travel to other locations based on business needs; mileage reimbursement is provided. The position requires critical thinking, effective communication, decisive judgment, and the ability to work with minimal supervision in a stressful environment.

Requirements

Graduate of an accredited EMT or Medical Assistant diploma program, possess Medical Assistant registration or certification, or have six months of patient care experience. Six months of patient care experience may substitute for graduation from an accredited Medical Assistant or EMT program.
Required BLS credential from the American Heart Association or Red Cross, including the listed accepted certification or grace-period options.
Requires critical thinking skills, effective communication skills, decisive judgment, and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Must be willing to travel to other locations based on business needs for Physician Practices (MPG, MPC and UCC).

Responsibilities

Maintain equipment and medical supplies, including reordering, stocking, cleaning and disinfecting according to protocol, and troubleshooting.
Maintain examination areas.
Review patient charts to ensure imaging and pertinent information are available for appointments.
Review and document Social Determinants and provide education and resources as needed.
Assist with patient assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse.
Obtain and accurately document vital signs, height and weight, brief illness or injury history, medications, allergies, required screenings, and other pertinent information.
Activate MyChart accounts and ensure telehealth connectivity for scheduled appointments, troubleshooting as needed.
Manage and facilitate in-basket messages and patient phone calls.
Follow up on reported issues and assist with service recovery.
Monitor and communicate changes in patient condition and document care provided.
Provide discharge instructions and follow up with patients as needed.
Recognize emergent situations and seek help.
Perform basic diagnostic procedures and specimen collection, including phlebotomy, splint application, and procedural tray or room setup.
Perform assigned administrative or clerical duties, including scanning, reception, scheduling, data entry, and patient registration.
Round with patients in the practice to ensure the Excellent Patient Experience is met.