Unit Secretary Jobs

About The Position

Requirements

• High school graduate or equivalent.
• Knowledge of medical terminology.
• Basic computer knowledge and typing/data-entry skills.
• Excellent written and oral communication skills.
• Excellent customer service skills and telephone etiquette.
• Ability to concentrate despite frequent interruptions.
• Ability to work independently with little direct supervision.
• Ability to organize, prioritize, meet deadlines, and maintain accuracy and attention to detail.

Nice To Haves

• Previous experience in a skilled nursing facility as a unit secretary is preferred.

Responsibilities

• Schedule resident appointments and arrange transportation.
• Prepare paperwork for residents attending physician office or clinic visits.
• Prepare and print CNA assignment and sign-in sheets.
• Program devices in the Nurse Call system to page team members as needed.
• Schedule patient showers for new admissions and room changes.
• Maintain privacy and confidentiality of resident health information at the nursing station.
• Prepare admission records, charts, and ID bands for newly admitted residents.
• Assist with discharge paperwork as requested.
• Schedule ultrasounds, x-rays, and laboratory tests as requested.
• Answer phone calls and provide tactful, customer-focused service to physicians, residents, and families.
• Answer patient call bells and assist patients as needed and appropriate.
• Promote resident rights.
• Monitor the timeliness of physician admission and routine monthly visits as needed.
• Follow up on patient medical record information, including physician reports, test results, and nursing documentation.
• Process chart requests under the supervision of the Health Information Director.
• Assist the Health Information Director with scheduled tasks and audits.
• Perform nurses’ station administrative duties, including filing, scanning and uploading information to the EHR, stocking supplies, and maintaining station lists.
• Keep the nurses’ station organized.
• Maintain a current list of employee contact numbers.
• Prepare and distribute daily schedules for nurses and CNAs, post the NHPPD form daily, and train others to perform these duties on days off.
• Maintain daily schedules and NHPPD forms for three years.

Benefits

• 401(k) with employer match.
• Tuition assistance and some scholarships.
• Talent development reviews and growth opportunities.
• Commuter reimbursement.
• Training and employee feedback surveys.