Unit Secretary

The Orchards•Rancho Mission Viejo, CA

About The Position

The Unit Secretary provides administrative and clerical support to the Health Information and Skilled Nursing departments at The Orchards, a health center offering assisted living, skilled nursing, and memory care. The position supports nursing administration, health information activities, and staffing and scheduling. It is part-time, scheduled three days per week, including Mondays and occasional weekends, from 8:00 a.m. to 4:30 p.m.

Requirements

High school graduate or equivalent.
Knowledge of medical terminology.
Basic computer knowledge and typing/data-entry skills.
Excellent written and oral communication skills.
Excellent customer service skills and telephone etiquette.
Ability to concentrate despite frequent interruptions.
Ability to work independently with little direct supervision.
Ability to organize, prioritize, meet deadlines, and maintain accuracy and attention to detail.

Nice To Haves

Previous experience in a skilled nursing facility as a unit secretary is preferred.

Responsibilities

Schedule resident appointments and arrange transportation.
Prepare paperwork for residents attending physician office or clinic visits.
Prepare and print CNA assignment and sign-in sheets.
Program devices in the Nurse Call system to page team members as needed.
Schedule patient showers for new admissions and room changes.
Maintain privacy and confidentiality of resident health information at the nursing station.
Prepare admission records, charts, and ID bands for newly admitted residents.
Assist with discharge paperwork as requested.
Schedule ultrasounds, x-rays, and laboratory tests as requested.
Answer phone calls and provide tactful, customer-focused service to physicians, residents, and families.
Answer patient call bells and assist patients as needed and appropriate.
Promote resident rights.
Monitor the timeliness of physician admission and routine monthly visits as needed.
Follow up on patient medical record information, including physician reports, test results, and nursing documentation.
Process chart requests under the supervision of the Health Information Director.
Assist the Health Information Director with scheduled tasks and audits.
Perform nurses’ station administrative duties, including filing, scanning and uploading information to the EHR, stocking supplies, and maintaining station lists.
Keep the nurses’ station organized.
Maintain a current list of employee contact numbers.
Prepare and distribute daily schedules for nurses and CNAs, post the NHPPD form daily, and train others to perform these duties on days off.
Maintain daily schedules and NHPPD forms for three years.