Unit Secretary- Neurology Surgery Unit

Advocate Health•Winston-Salem, NC
•$19 - $28

About The Position

The Unit Secretary provides clerical support for the Neurology Surgery Unit. Under the direction of a Registered Nurse, the role supports patient scheduling and unit processes, including admissions, procedures, transfers, surgeries, discharges, and deaths. The Unit Secretary screens incoming calls, communicates patient information accurately and confidentially, completes requisitions and data-entry tasks, and helps maintain a safe, secure, and therapeutic environment. The role works with patients, families, visitors, physicians, coworkers, and staff across multiple departments, and requires organization, professionalism, and the ability to manage interruptions and changing workloads. The position is full time, with 35.1 hours per week and a 12-hour day shift. The stated pay range is $18.85–$28.30. High school diploma or GED is required; a unit secretary course or equivalent and clerical experience are preferred.

Requirements

  • High school diploma or GED equivalent.
  • Basic computer skills.
  • Strong oral and written communication skills.
  • Ability to perform effectively amid frequent workload changes and competing demands.
  • Ability to develop transcription skills.

Nice To Haves

  • Completion of a unit secretary course or equivalent.
  • Clerical experience.

Responsibilities

  • Complete clerical duties for patient scheduling, admissions, procedures, transfers, surgeries, discharges, and deaths under the direction of a Registered Nurse.
  • Handle and screen incoming calls and transmit messages as necessary.
  • Follow established procedures to contribute to a safe, secure, and therapeutic environment for patients, visitors, physicians, and coworkers.
  • Ensure patient information is communicated completely, confidentially, accurately, and promptly.
  • Complete requisitions, data entry, and nursing communication forms.
  • Communicate effectively, positively, and professionally with the team, coworkers, patients, and family members.
  • Take personal responsibility and initiative for performance, professional growth, and development.
  • Conduct work in an organized, quiet, and efficient manner and cope with stressful situations.
  • Complete assigned unit responsibilities and assist other staff members when time permits.
  • Provide age- and developmentally appropriate patient care in accordance with the Age/Developmental Specific Care Guidelines for the age groups served.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible spending accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Premium pay, such as shift or on-call pay, based on the teammate's position.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
  • Career development programs.
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