Unit Secretary Jobs

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About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs, and assisting patients with basic needs such as feeding and grooming. This position is for the Med Surg Tele unit at West Hospital, with a 7 p.m. to 7:30 a.m. shift. The PCT provides patient care and comfort, measures vital signs, assists with personal care, hygiene, and mobility, and performs unit-based specialty duties. The role also involves communicating patient changes or concerns to nurses, documenting patient care accurately and promptly, sharing pertinent information during hand-offs, performing delegated tasks after competency validation, and using safe therapeutic transfer techniques. PCTs encourage patients’ independence and individualize care based on patients’ interests and hobbies. Mercy Health describes its benefits as supporting employees’ personal and professional well-being. Benefits may vary by market and employment status.

Requirements

  • Successful completion of a nursing aide training program, or successful passing of STNA State Tested Nurse Aide testing (required if OH LTC), or CNA Certified Nurse Aide testing, or nurses aide state testing, or completion of a nursing program that included one clinical nursing course and one clinical rotation, or one year of relevant experience in a clinical setting.
  • Possess problem-solving skills and excellent communication and interpersonal skills.
  • Engage with staff and patients in a professional manner.
  • Ability to be proactive in a rapidly changing environment.

Nice To Haves

  • BLS Basic Life Support certification is preferred upon hire; it must be obtained from an approved source before direct patient care.
  • Recent experience in acute care, a physician’s office, home health/hospice, or a long-term care facility is preferred, with preference for experience in the setting where the applicant is applying.
  • EPIC Electronic Health Record (EHR) training is preferred.

Responsibilities

  • Provide basic patient care, including care and comfort, vital sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes and concerns.
  • Provide high-level customer service to patients, their families, visitors, and employees.
  • Document patient care accurately, precisely, and in a timely manner when applicable.
  • Participate in hand-offs and report pertinent patient and departmental information upon arrival and departure.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Sanitize and clean patients’ rooms.
  • Monitor patients’ health and vital signs and assist with basic needs such as feeding and grooming.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

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