Unit Secretary - Med Surg

FroedtertSouth•Pleasant Prairie, WI

About The Position

As a Unit Secretary on the Medical-Surgical team, you will provide administrative and communication support to help nurses and providers focus on patient care. You will serve as a communication resource for the unit, assist patients, families, visitors, and staff, and help maintain an efficient environment for patients and clinicians.

Requirements

  • High school diploma or GED.
  • Strong computer and organizational skills.
  • Excellent communication skills.
  • Strong attention to detail.
  • Ability to multitask and prioritize.
  • Calm, professional, and patient-focused approach.

Nice To Haves

  • Previous healthcare, hospital, clerical, or customer-service experience.
  • Knowledge of medical terminology.

Responsibilities

  • Serve as a communication resource for the unit.
  • Answer and direct telephone calls and messages.
  • Assist patients, families, visitors, and staff.
  • Enter and maintain information in electronic healthcare systems.
  • Assist with orders, tests, and other unit activities.
  • Maintain accurate records and documentation.
  • Coordinate communication with other departments.
  • Monitor and maintain unit supplies.
  • Provide administrative support to the nursing team.
  • Protect patient confidentiality and follow hospital policies.

Benefits

  • Medical, dental, and vision insurance
  • Retirement plan with employer contribution
  • Paid Time Off (PTO)
  • Tuition reimbursement
  • Career development opportunities
  • Employee wellness and discount programs
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