Unit Secretary Med Surg Trauma FT Day Abington

Jefferson Health Plans•Abington Township, PA

1d•Onsite

About The Position

With a commitment to patient- and family-centered care, the Unit Secretary performs clerical duties, including data entry into the Hospital Information System, to support unit operations. The role helps maintain unit flow and supports patients and medical staff by answering calls, organizing information, and assisting with patient admissions, transfers, and discharges. The Unit Secretary collaborates with clinical staff and other departments to coordinate off-unit testing and appointments, and works with unit leadership and supply chain to support unit inventory needs. The position requires a professional, welcoming approach to patients, families, visitors, and staff. The role supports day-to-day operations in a medical-surgical trauma unit, communicates regularly with the Charge Nurse, and helps coordinate patient beds, staffing assignments when needed, transport, appointments, and testing. The Unit Secretary maintains organized medical records, processes medical orders, responds to unit emergencies, troubleshoots equipment issues, monitors the tube station, and participates in unit committee and staff meetings. This is a full-time day-shift position at Abington Memorial Hospital in Abington, Pennsylvania.

Requirements

Related secretarial and computer experience; the posting does not specify a duration.
Cultural awareness and the ability to convey respect and connect effectively with people from diverse backgrounds.
Effective communication skills, including accurately transmitting, receiving, and interpreting information and needs.
Ability to use partnership-oriented language with patients and families and engage them in their health and health care.
Ability to delegate appropriately and respectfully to other team members.
Knowledge of patient- and family-centered practice, including conveying respect and collaborating with patients, families, and designated care partners.
Knowledge of medical terminology is highly recommended.

Nice To Haves

High school diploma or equivalent.
Data entry experience.
Knowledge of medical terminology is highly recommended.

Responsibilities

Interact with co-workers, visitors, and other staff in keeping with Jefferson’s values, fostering belonging and inclusion, and demonstrating problem-solving and conflict-resolution skills.
Interact with patients and their families or designated care partners with compassion and respect for personal preferences, priorities, needs, and cultural beliefs and values.
Follow established protocols and individual performance expectations to minimize risk of harm to patients and others.
Communicate with and support the interprofessional team, patients, families, and designated care partners; maintain regular communication with the Charge Nurse to meet unit needs.
Monitor the electronic patient bed system for admissions, discharges, and bed flow; assign admissions, complete staffing assignments when needed, and request patient transport in collaboration with the Charge Nurse.
Coordinate appointments and testing within the acute care setting, including transport, and may coordinate discharge appointments.
Perform clerical functions, maintain complete and organized medical records, and organize the work environment to support efficient department operations.
Process medical orders to facilitate implementation of the patient-care regimen.
Respond actively to unit emergency codes by calling the emergency response dispatcher and helping gather equipment, such as an EKG, glucometer, crash cart, suction equipment, and flushes.
Troubleshoot equipment failures and attempt resets before referring issues to the appropriate on-call repair team; equipment may include patient TVs, call-bell wall units, computers, and printers.
Participate in unit committee meetings in addition to staff meetings.
Monitor the tube station and appropriately dispense incoming and outgoing items, including medications and cardiac monitor strips.
Use information technology to communicate, manage knowledge, mitigate errors, and support ethical decision-making.
Perform other related duties and comply with hospital policies and procedures.

Benefits

Medical insurance, including prescription coverage.
Supplemental insurance.
Dental insurance.
Vision insurance.
Life and AD&D insurance.
Short- and long-term disability coverage.
Flexible spending accounts.
Retirement plans.
Tuition assistance.
Voluntary benefits, including access to group insurance rates and discounts.
Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service.
Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time.