Unit Secretary - Med Surg

Lifepoint Health • Benton, AR

17h • Onsite

About The Position

The Unit Secretary supports the Med Surg unit by helping maintain a safe, organized, patient-centered environment. The role welcomes and directs patients, families, and visitors; assists with patient transport; supports discharge planning; schedules admissions and procedures; and responds to patient call lights, escalating requests as appropriate. The Unit Secretary also assists licensed staff and CNAs as directed and performs guest-relations tasks, including arranging trays, securing valuables, providing consent forms, and coordinating family accommodations.

The position requires knowledge of hospital and department policies and patient-safety procedures, including precautions related to restraints, seizures, and falls. The Unit Secretary participates in performance improvement and continuing education and is expected to maintain regular, reliable attendance. The position is part-time and includes weekend work. Patients served are primarily adolescent, adult, and geriatric, with occasional neonatal/infant and pediatric patients. Access to protected health information includes demographic, clinical, insurance, financial, and complete medical-record information. Occupational exposure to bloodborne pathogens is possible but minimal; biological or chemical hazards are rare.

Requirements

• High school diploma or GED required.
• Six months of healthcare experience preferred.
• BCLS certification preferred; no certifications are required.

Nice To Haves

• Six months of healthcare experience.
• BCLS certification.

Responsibilities

• Demonstrate knowledge of hospital and department policies and procedures.
• Greet and escort patients, families, and visitors to appropriate hospital areas.
• Follow patient-safety procedures, including those for restraints, seizures, and fall precautions.
• Assist with patient transport while maintaining safety protocols.
• Support discharge planning by gathering information, communicating with agencies, and scheduling procedures.
• Schedule admissions, create reservations, and assign beds in the system when appropriate.
• Respond to patient call lights, triage simple versus complex requests, and assist licensed staff and CNAs as directed.
• Perform guest-relations tasks, including arranging trays, securing patient valuables, providing consent forms, and coordinating family accommodations.
• Participate in performance improvement and continuing education.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage available at multiple levels for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability coverage.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED