Technical Support Jobs

About The Position

Requirements

• Proficiency in operating and repairing CNC machines, lathes, mills, and grinders.
• Strong understanding of machining principles, techniques, and tools.
• Computer skills include knowledge of Microsoft Windows software suite (Outlook, Excel, Word, etc.) and company business ERP system.
• Read and interpret documents such as operating procedural manuals, maintenance instructions, and safety rules and MSDS.
• Ability to enter routine maintenance reports and correspondence.
• Ability to speak effectively before groups, customers, or employees of organization.
• Ability to read and interpret technical drawings and schematics.
• Calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Resolve problems involving several concrete variables in standardized situations.
• High School Diploma or general education degree (GED). Work experience will be considered in lieu of education.
• Proven experience as a machining technician or similar role.
• Must have a valid driver’s license and be able to pass site specific background/drug tests.
• Valid Driver’s license required.

Nice To Haves

• Technical degree or certification in machining or mechanical repair preferred.
• Warehouse experience is preferred.
• Forklift certification is preferred
• TWIC card preferred; eligibility to obtain a TWIC card is required

Responsibilities

• Fulfil and satisfy HTUS Rental Ops Equipment rental orders as needed and maintain equipment fleet availability levels.
• Perform diagnostic assessments on machinery and mechanical components to identify issues.
• Perform repairs and maintenance on various types of machinery, including lathes, mills, grinders, and other equipment. This includes disassemble, inspect, troubleshoot, replace parts, reassemble tool, inspect, and test for proper operation. Knowledge required for this function includes basic understanding of gear trains, mechanical systems, and electrical circuits. Interpretation of drawings, work instructions, and other specifications are required.
• Use of precision measuring/testing instruments, gauging devices, and performing various quality inspection type procedures to include dimensional verification and non-destructive testing.
• Conduct precision machining operations to restore equipment to optimal working condition.
• Collaborate with engineering and production teams to identify and implement improvements.
• Maintain accurate records of repairs, maintenance, and inspections.
• Manage repair part stock levels within area required as well as initiating purchase requisitions as needed for customer approved repair parts.
• Pass equipment refurbishment and repair training and demonstrate proficiency in meeting daily output goals.
• Process rental equipment and part component shipping and receiving transactions in Oracle (Company ERP System).
• Provide technical support and training to other technicians and staff.
• Stay updated on industry trends and advancements in machining technology.
• Drive continuous improvement, 5s, and other workplace housekeeping duties.
• Carry out driving duties in accordance with the Company’s requirements.
• Adhere to the company’s procedures in relation to quality management and environment systems.
• Adhere to the Company’s Safety Procedures and Policies.
• If required, will possibly need to pass fork lift & other driving functions as specified to job sit.
• Transport equipment between local facilities/customer sites; this includes delivering and picking up rental equipment in a company truck.
• Pass customer specific Refinery Safety Operations exams.
• Participates in the On-call rotation that may include occasional evenings and weekends.

Benefits

• Enerpac is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We are committed to creating an inclusive environment for all employees and applicants and encourage candidates of all backgrounds to apply.