Technical Support Jobs

About The Position

Requirements

• > 10 years semiconductor equipment or other industrial or capital equipment experience
• Proven results with direct customer sales or other related experience
• Strong business acumen and technical selling skills
• Strong understanding of financial, legal, and marketing fundamentals
• Advanced Excel/PowerPoint capabilities; including presentation skills.
• Strong financial/mathematical modeling skills with ability to deep dive but still maintain high-level vision/strategy.
• Excellent interpersonal and communication skills, ability to turn non-specific goals into concrete tasks, and influence peers in other organizations to accomplish objectives.
• Demonstrated experience managing internal and customer hierarchies.
• Practical working knowledge of industry recognized sales processes.
• BA/BS; MBA or equivalent experience

Responsibilities

• Work with regional account teams and other GSS organizations to identify customer needs and develop new business opportunities across core services, enhancements and Pro Systems.
• Negotiate and manage the renewal and expansion of service contracts at key customers.
• Drives regional team to meet objectives while ensuring that sales activity is positively reflected in customer satisfaction.
• Explain, promote, and support commercial strategy to senior division management.
• Document and follow GSS and KLA Finance processes related to deal creation, approval, quotes, negotiations, deal closure, and operationalization.
• Research and develop strategic sales growth plans with senior GSS staff and team.

Benefits

• medical
• dental
• vision
• life
• 401(K) including company matching
• employee stock purchase program (ESPP)
• student debt assistance
• tuition reimbursement program
• development and career growth opportunities and programs
• financial planning benefits
• wellness benefits including an employee assistance program (EAP)
• paid time off
• paid company holidays
• family care and bonding leave