Technical Support Specialist IAT I

Cherokee Federal • Marysville, CA

6d • $60,000 - $68,000 • Onsite

About The Position

The Technical Support Specialist IAT I performs primary computer systems administration and financial systems application administration. The role manages workstations, financial applications, and IT equipment to support operational efficiency and compliance with governance standards. The position is based onsite at Beale Air Force Base in California, requires an active Secret clearance, and is restricted to U.S. citizens or legal permanent residents, with the qualifications section also specifying U.S. citizenship.

Requirements

• High school diploma.
• 1–3 years of experience in Information Assurance (IA) technology or related fields.
• IA Technician (IAT) Level I Security+ CE certification.
• Experience or familiarity with Automated Business Services System (ABSS), Defense Enterprise Accounting and Management System (DEAMS), Defense Travel System (DTS), and Integrated Accounts Payable System (IAPS).
• Proficiency in Microsoft Office Suite, MS Windows, and MS Teams.
• Ability to lift and carry at least 40 pounds.
• Must pass Cherokee Federal pre-employment qualifications.
• Must be a U.S. citizen.
• Must hold an active Secret clearance.
• The work involves prolonged periods sitting at a desk and using a computer, and may occasionally require standing or moving about the office for extended periods.

Nice To Haves

• Familiarity with Air Force (AF) and Department of Defense (DoD) financial systems and IT equipment accountability programs.

Responsibilities

• Install, configure, and maintain staff workstations across locations in accordance with prescribed governance.
• Apply patch updates and configuration changes to maintain workstation security and functionality.
• Participate in annual training and serve as the Information Assurance Officer (IAO) for the Comptroller Units.
• Identify and report network issues or outages to the network help desk.
• Recommend hardware and software acquisitions based on analysis of IT needs and resources.
• Maintain printer consumables inventory and keep print devices operational, including replacing toner.
• Advise management on communications and IT technology available through Air Force procurement channels.
• Administer Portal and SharePoint content.
• Serve as Equipment Custodian and Telephone Control Operator (TCO).
• Install, maintain, and troubleshoot financial applications, including ABSS, AFM, DEAMS, and DTS.
• Assist Financial System Administrators (FSAs) with application upgrades and maintenance.
• Develop continuity procedures for financial applications using Microsoft Office Suite.
• Facilitate collaboration among ACC FSAs and maintain SharePoint and other platforms for sharing financial application materials.
• Manage telecommunications operability, including iPhones, VoIP phones, VTC systems, and other devices.
• Add, move, upgrade, or patch PCs and peripheral equipment.
• Perform other job-related duties as assigned.

Benefits

• Up to a 6% 401(k) company match.
• Paid time off.
• Medical, dental, and vision insurance, plus prescription drug coverage.
• Basic life and AD&D insurance, with supplemental life options.
• Short-term and long-term disability coverage.
• Paid holidays.
• Employee Assistance Program (EAP).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Professional development, training, and certification support.
• Voluntary accident, critical illness, and identity theft protection benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED