Technical Support Specialist IAT I

Cherokee Federal•Marysville, WA

4d•Onsite

About The Position

The Technical Support Specialist IAT I performs primary computer systems administration and financial systems application administration at Beale Air Force Base. The role manages workstations, financial applications, IT equipment, and telecommunications to support operational efficiency and compliance with governance standards. The position is on-site, requires an active Secret clearance, and is restricted to U.S. citizens or legal permanent residents who can provide documentation of their status. The starting salary range is $60,000–$68,000 per year. The role supports staff workstations and peripherals, administers portal and SharePoint content, serves as Equipment Custodian and Telephone Control Operator, and installs, maintains, and troubleshoots financial applications. It also supports financial system administrators, creates application continuity procedures, and coordinates the sharing of financial application materials. The position has no supervisory or management authority. Work is performed primarily in a climate-controlled environment. The position involves prolonged periods sitting at a desk and working on a computer, with occasional standing or moving around the office for extended periods. Employees must be able to lift and carry at least 40 pounds and may need to pass pre-employment qualifications, drug testing, and a background investigation.

Requirements

High school diploma.
1–3 years of experience in Information Assurance (IA) technology or related fields.
IA Technician (IAT) Level I Security+ CE certification.
Knowledge or experience with Automated Business Services System (ABSS), Defense Enterprise Accounting and Management System (DEAMS), Defense Travel System (DTS), and Integrated Accounts Payable System (IAPS).
Proficiency in Microsoft Office Suite, MS Windows, and MS Teams.
Ability to lift and carry at least 40 pounds.
Must be a U.S. citizen or legal permanent resident and provide documentation of that status.
Active Secret clearance required.
Must pass Cherokee Federal pre-employment qualifications.
Position is subject to pre-employment drug testing and may be contingent upon successful completion of a background investigation.

Nice To Haves

Familiarity with Air Force (AF) and Department of Defense (DoD) financial systems and IT equipment accountability programs.

Responsibilities

Install, configure, and maintain staff workstations across locations in compliance with prescribed governance.
Apply patch updates and configuration changes to maintain workstation security and functionality.
Participate in annual training and serve as the Information Assurance Officer (IAO) for the Comptroller Units.
Identify and report network issues or outages to the network help desk for resolution.
Recommend hardware and software acquisitions based on analysis of IT needs and resources.
Maintain an inventory of printer consumables and keep print devices operational, including replacing toner.
Advise management on communication and IT technology available through Air Force procurement channels.
Administer Portal and SharePoint content.
Serve as Equipment Custodian and Telephone Control Operator (TCO).
Install, maintain, and troubleshoot financial applications, including ABSS, AFM, DEAMS, and DTS.
Assist Financial System Administrators (FSAs) with application upgrades and maintenance.
Develop continuity procedures for financial applications using MS Office Suite.
Facilitate collaboration among ACC FSAs and maintain SharePoint and other platforms for sharing financial application materials.
Manage telecommunications operability, including iPhones, VoIP phones, VTC systems, and other devices.
Add, move, upgrade, or patch PCs and peripheral equipment.
Perform other job-related duties as assigned.