Systems Engineer Jobs

About The Position

Requirements

• High school diploma.
• Strong computer and networking skills, including OSI Layer 2 and 3 concepts such as IP addressing, CIDR, tunneling, VLANs, and Ethernet, as well as routing and ACLs.
• Experience with troubleshooting tools such as Wireshark, ping, traceroute, and netstat.
• Solid understanding of SQL, including server administration and query design.
• Knowledge of storage systems, including RAID 1, 5, and 6, SAN, and NAS.
• Experience with system administration, including event logs, scheduled tasks, services, and DCOM configuration.
• Familiarity with remote access and system administration tools such as RDP, VNC, SSH, and PsTools.
• Knowledge of multiple operating systems.
• Proficiency with Microsoft Office, Visio, AutoCAD, and Adobe Creative Suite.
• Excellent problem-solving, analytical, and customer service skills.
• Valid driver’s license.

Nice To Haves

• Experience programming access control, video surveillance, fire alarm, HVAC controls, or building automation systems.
• Understanding of how security and building systems integrate with other systems.

Responsibilities

• Program and download system controllers and peripherals using company programming standards.
• Commission system controllers and verify systems against project documents.
• Update project documents and maintain accurate as-built and commissioning records.
• Provide ongoing customer technical support, respond to issues, apply software updates, and work with the Customer Service team.
• Learn customer needs and recommend solutions to the engineering team.
• Develop and deliver site-specific training for owners and operators, including documentation and system operation manuals.
• Build long-term relationships with customers, contractors, consultants, and subcontractors.
• Attend project meetings and keep Project Managers, technicians, and customers updated on project details.
• Coach and mentor installation and service technicians, and ensure delegated tasks are completed accurately and on time.
• Help with internal systems and network design and maintenance as needed.
• Troubleshoot Windows operating systems on servers, PCs, laptops, and tablets.
• Troubleshoot IP networks at all OSI layers using appropriate tools and methods.
• Replace hardware on servers, desktops, and laptops.
• Learn new system control technologies and research ways to use new products for customers.

Benefits

• Medical, dental, and vision insurance.
• Company match on 401(k).
• 7 paid holidays each year.
• Competitive pay and a personalized roadmap outlining pay increases as projects and training are completed.
• Paid time off for vacation, sick time, and personal days.
• Wellness support, including free healthy snacks and a free Employee Assistance Program for employees and anyone living in their home.
• Choice of a company phone or monthly reimbursement for using a personal iPhone.
• Company vehicle based on role, with gas and maintenance covered for all vehicles.
• Up to $1,500 per semester in tuition reimbursement.
• Employee engagement activities, including an international trip and company bonding events.
• In-depth onboarding, an assigned mentor, and thorough on-the-job training.