Surveillance Investigator Jobs

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Surveillance Investigator

Allied Universal•Wichita Falls, TX

About The Position

Allied Universal® is hiring a Surveillance Investigator to conduct discreet mobile and stationary surveillance of claimants, confirming their current activities and capabilities to assist with insurance claim administration. The role investigates claims across multiple coverage types and requires daily travel to cases in the field; there is no office to report to. Auto and travel allowances are provided.

Requirements

  • High school diploma or equivalent.
  • Successfully complete Allied Universal Investigations' training/orientation course after an offer.
  • At least one year of verifiable work experience, preferably in investigations or another protective service-related field.
  • Valid driver's license and at least one year of driving experience.
  • Flexibility to work varied and irregular hours and days, including weekends and holidays.
  • Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
  • Proficiency using laptop computers, video cameras, and cell phones.
  • Ability to maintain focus and multitask effectively in a dynamic environment.
  • Ability to manage stressful situations with composure and professionalism.
  • Ability to work independently.

Nice To Haves

  • Associate’s degree or higher, preferably in Criminal Justice.
  • Security or loss prevention experience.
  • Military experience.
  • Law enforcement experience.
  • Prior insurance investigations experience.
  • Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

  • Conduct independent investigations of insurance claims, including workers’ compensation, general liability, property and casualty, and disability claims.
  • Use surveillance techniques and equipment to covertly monitor subjects.
  • Document and report observations, activities, and relevant information clearly and concisely.
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
  • Maintain confidentiality and comply with legal and ethical standards during surveillance operations.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plan.
  • Disability insurance.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation time, initially accruing at 3.08 hours biweekly; unused vacation is paid out only where required by law.
  • Auto and travel allowances.

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