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Quality Technician I

DHL (Supply Chain)•North Las Vegas, NV
•Onsite

About The Position

DHL Supply Chain is hiring a Quality Technician I to support supply chain quality control, auditing, product compliance, and material or product inspection. The role performs day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, and company quality policies and procedures. The position supports the establishment, maintenance, alignment, and continual improvement of the Quality Management System (QMS). It monitors QMS implementation and effectiveness through audits, observations, quality metrics, and customer feedback; facilitates associate training; reviews work-group documents and instructions; and works with Quality Assurance, Operations Performance, and Process Improvement teams on quality initiatives. The role also supports site operations' quality compliance requirements, regulatory license and permit coordination, and QMS documentation development. The posted schedule is Friday through Sunday, 6:00 a.m. to 6:30 p.m. Overtime may be based on business needs. Pay is $23.00 per hour, with a $1.25-per-hour shift differential.

Requirements

  • High school diploma or equivalent.
  • A minimum of 1–3 years’ experience in product checking, inspection, or counting; product and packaging or labeling audits; and verifying order requirements.
  • Experience using SAP and Manhattan commercial warehouse management system software.
  • Experience with Microsoft Office software, including Excel.
  • Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment.

Nice To Haves

  • Associate degree or equivalent in a related field of study.

Responsibilities

  • Ensure accurate checking, inspection, and counting of inbound and outbound products, and verify products are free of damage or defects.
  • Audit products and packaging or labeling to maintain product compliance and accuracy.
  • Verify that order quantity, quality, labeling, and shipping address meet customer specifications and other requirements.
  • Monitor and report QMS implementation, compliance, and effectiveness through audits, observations, quality metrics, and customer feedback.
  • Facilitate QA training for new and existing associates.
  • Review documents and instructions prepared by work-group members for accuracy and legibility.
  • Work with Quality Assurance, Operations Performance, and Process Improvement teams to advance quality initiatives, applying relevant tools and methodologies.
  • Recommend methods to support site operations' quality assurance compliance requirements.
  • Lead or support coordination of QA licenses, permits, and registrations, and provide direction for compliance with FDA, DEA, ATF, state, and similar regulatory requirements.
  • Perform daily quality assurance activities as required or directed by management.
  • Lead and facilitate development of QMS documentation.
  • Assign QA team work schedules, direct the team, train associates in required QA processes, and monitor associates' compliance and progress.

Benefits

  • Affordable medical, dental, and vision coverage available beginning on the 30th day.
  • PTO program, including paid holidays and vacation.
  • 401(k) with company match.
  • Tuition reimbursement program.
  • Training and career advancement opportunities.

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