Supervisor Jobs

About The Position

Requirements

• Organize and prioritize numerous tasks and complete them under various time constraints.
• Require computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Outlook software, as well as other general office skills.
• Thorough knowledge of general office operation.
• Thorough knowledge of the overall PI Process includes resolving common errors and mistakes.
• Thorough knowledge of how to prepare documents submitted to A/R and/or A/P and communicate.
• Knowledge of business and management principles involved in strategic planning, leadership technique, production methods, and coordination of people and resources.
• Knowledge in the functional area to be able to train new employees or when new SOPs are published.
• Knowledge of all aspects of branch office functions and supervising their team.
• Time management skills to complete duties on schedule and according to internal and external deadlines.
• Must be self-motivated with a high degree of integrity and be able to perform job duties with minimal supervision on a timely basis.
• Ability to prioritize duties and work independently.
• Ability to speak, write and read English.
• Positive work history and ability to maintain solid attendance.

Nice To Haves

• Available to work extended hours.

Responsibilities

• Ensure that each customer, client, and vendor receive outstanding customer service by providing a friendly environment which includes greeting and assisting every customer, maintaining outstanding product knowledge, and all other components of customer service.
• Responsible for daily registration activities including but not limited to sales orders and purchase orders.
• Maintains and organizes file/record-keeping systems including logs.
• Sorts, labels, files, and retrieves documents, or other materials.
• Receives calls, takes and relays messages, responds to requests for information; provides information, or directs caller to appropriate individual.
• Responsible for training employees in operation.
• Supervises office clerks’ attendance/tardiness including overtime management and conducts disciplinary action when necessary.
• Acts as liaison between sales, logistics, and office staff on various tasks.
• Prepares and submits reports to City/County/State/Federal where applicable.
• Help with physical inventory by providing proper preparation, entering data, solving common errors, and reporting results.
• Help resolve discrepancies.
• Communicate with HQ departments and/or outside vendors or suppliers when necessary.
• Help the (A) Office Manager in the overall operation of the branch by providing improvement ideas, and thoughts.
• Help the (A) Office Manager and (D) Branch Manager to find an appropriate candidate when a vacancy occurs including recruitment and interview.
• Help the (A) Office Manager and (D) Branch Manager by providing suggestions and recommendations for better budget management.
• Supervise handling and arranging the custom clearance for all merchandise including communication with custom brokers and vendors.
• Support routine administrative import-related jobs as needed.
• Other duties as assigned.