Front Desk Supervisor
Atrium Hospitality•Loveland, CO
•Onsite
About The Position
The Front Desk Supervisor at Loveland Embassy Suites will oversee daily front desk operations, ensuring seamless check-ins and check-outs. This role involves coaching, training, and motivating front desk associates, handling guest concerns effectively, and monitoring operational compliance. The supervisor will also assist with various front desk tasks as needed.
Requirements
- Customer service and leadership experience.
- Strong communication skills.
- Detail-oriented and organized.
- Tech confident (Hotel systems, emails, reports).
- Able to lift 50 lbs and stay on your feet.
Responsibilities
- Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.
- Coach, train, and motivate front desk associates.
- Handle guest concerns with grace, urgency, and a can-do attitude.
- Monitor cash handling, shift reports, and compliance with brand and safety standards.
- Answer phones, update the reader board, and assist with VIP arrivals.
Benefits
- 401(k) plan with company match
- Medical insurance
- Dental insurance
- Vision insurance
- Paid Time Off & Vacation
- Exclusive Atrium Traveler and brand discount programs
- DailyPay
- Wellness programs
- Tuition reimbursement
- Exclusive discounts on favorite brands and services
- Community service and volunteer programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
