Studio Assistant Jobs

About The Position

Requirements

• Strong leadership presence and the ability to set a positive example.
• Genuine desire to help people and ensure members' experiences are above and beyond.
• Highly organized, detail-oriented, and capable of maintaining compliance with daily site operations.
• Must be able to handle high temperatures above 135 degrees for short periods of time.
• Must be able to stand for an extended period of time.
• Must be able to lift up to 25 pounds.
• Must be able to maintain clean saunas for members, which involves getting in and out of the sauna and reaching overhead to adjust settings.
• Must be able to bend, kneel, and squat to access and adjust the saunas as needed.

Responsibilities

• Provide support to the Studio Manager to meet or exceed all membership targets and performance metrics.
• Responsible for training Wellness Sales Associates and Sauna Attendants.
• Consistently sell packages, memberships, and share promotional opportunities while speaking to the science, technology, and benefits of infrared sauna, chromotherapy, and red light therapy.
• Responsible for lead generation via grassroots marketing, community outreach programs, and hosting studio events.
• Oversee and execute inbound and outbound communication via phone call, SMS, email, and social media messaging to ensure consistent, top-notch customer service and external communication cycles.
• Drive in-studio revenue activities, including first visit presentations, missed guest follow-ups, retail upselling, and corporate sales.
• Manage all lead management tasks required during the shift.
• Foster member retention through events, communication, and additional tactics to ensure a high-energy, fun, and engaged membership culture.
• Ensure all front desk systems are followed, including member check-in, guest registration, and delinquent account procedures.
• Maintain clean facility and studio appearance during operating hours.
• Ensure the reception area, sauna rooms, restrooms, and laundry room are cleaned/sanitized and in full operating order.
• Assist with the turnover and cleaning of individual sauna rooms between appointments.

Benefits

• Competitive hourly pay.
• Performance-based bonus structure tied to driving month-over-month studio revenue growth and achieving team membership sales qualifiers.