Assistant Studio Manager - Somerled

Orangetheory Fitness 10015Montreal, QC
Onsite

About The Position

Join the fast-growing phenomenon where you get to work alongside industry-leading talent in a high-performance culture fueled by passion, collaboration, and a shared commitment to changing lives. Ranked among Inc. magazine's Fastest-Growing Private Companies, Orangetheory Fitness continues to innovate and inspire. We are more than a fitness brand—we are motivators, leaders, and community builders. As an Assistant Studio Manager, you will play a key role in supporting the daily operations of the studio, driving membership growth, developing team members, and ensuring an exceptional experience for every person who walks through our doors.

Requirements

  • Energetic leader who thrives in a fast-paced environment.
  • Enjoys coaching and motivating others while delivering exceptional customer experiences.
  • Organized, solution-oriented, and passionate about fitness.

Responsibilities

  • Support the Studio Manager in overseeing the day-to-day operations of the studio.
  • Lead by example in delivering exceptional customer service and creating a welcoming, energetic environment for members and guests.
  • Greet everyone who enters the studio with enthusiasm, professionalism, and product knowledge.
  • Present the Orangetheory Fitness concept to prospective members and guide them through the introductory experience.
  • Conduct studio tours and collaborate closely with coaches to ensure first-time guests have an outstanding experience.
  • Drive membership sales and contribute to achieving studio revenue and performance goals.
  • Follow up with leads, prospects, and former members through calls, emails, and other outreach initiatives.
  • Assist in recruiting, onboarding, training, and mentoring front desk team members to uphold company standards and maximize performance.
  • Provide ongoing coaching and support to the sales team to help achieve individual and studio objectives.
  • Address member concerns professionally and proactively, with a focus on resolution and retention.
  • Assist with scheduling, administrative tasks, inventory management, and operational reporting as needed.
  • Coordinate and participate in marketing initiatives, community outreach efforts, and studio events to promote brand awareness and engagement.
  • Ensure the studio consistently meets cleanliness, organization, and operational excellence standards.
  • Act as the Manager on Duty when required and support the Studio Manager in maintaining a positive, accountable, and results-driven culture.

Benefits

  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Industry-leading compensation plans and benefits
  • Career growth and leadership development opportunities
  • Complimentary Orangetheory Fitness workouts
  • A fitness-casual dress code
  • The opportunity to make a meaningful impact within a growing organization
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