Slot Attendant Jobs

About The Position

Requirements

• Public relations and communication skills.
• Customer service skills.
• NJ CER LICENSE REQUIRED
• Capable of lifting 25 pounds for a short period of time.

Nice To Haves

• High school diploma preferred.

Responsibilities

• Ensures positive and friendly customer relations within assigned slot section on the casino floor.
• Observes slot players within assigned area and offers assistance, instruction and advice on the various types of machines in that area.
• Must be knowledgeable of the various types of slot machines and must be able to correct simple machine problems.
• Handles jackpot and hopper fill transactions promptly, accurately and with a high degree of customer service.
• Accurately prepares all paperwork which includes out of order cards, hopper complaint slips, blue signature cards, hopper fill jackpot slips, jackpot request slips and host log.
• Must be well versed on various property events and relay same to slot players in assigned area.
• Exchanges coupons and currency for patrons using an impressed fund and requires access to the Cashier's Cage and Master Coin Bank.
• Ability to speak English so that it can be understood. Also, must be able to read and legibly write English.
• Capable of handling routine guest complaints, incidents and machine malfunctions.
• Capable of identifying situations that require supervisory personnel.
• Understand and comply with company and departmental directives, policies and procedures.