Secretary Jobs

About The Position

Requirements

• HS graduate with medical office experience.

Nice To Haves

• Demonstrates competence in performing essential job functions.
• Creative and effective problem-solving skills; ability to negotiate solutions and resolve conflicts.
• Demonstrated ability to work with diverse populations and staff; ability to interact with a wide range of people from policy makers to practitioners, to consumers.
• Knowledge of computer software (database, spreadsheet, word processing, email).
• Sensitivity to patient privacy and confidentiality.

Responsibilities

• Work Aledade Care Gap List, including outreach and Todo list planning.
• Print huddle sheets-Diagnosis Dismissal Pre-Visit planning based on site’s need.
• Make care gap reminder calls, using HEDIS dashboard, UDS data, insurance portal data, and other information available; includes reminding patients to return FIT test cards.
• Assist with HEDIS audits and insurance risk reviews.
• Assist with UHC Medicaid and Optum care gap list and use of Practice Assist.
• Assist with Care Gap List for uninsured patients including outreach.
• Work attribution list for patients assigned but not registered to CVHS.
• Answer phones at or near nurses’ station and direct calls via instant messaging or telephone encounter to appropriate nurse/provider or help to resolve issue if able.
• Obtain patient medical records from outside providers.
• Assist provider by calling outside providers and agencies when requested.
• Assist with DME, Home Health orders, and/or prior authorizations for services.
• Scan outside medical records and/or forms into the medical record.
• Enter medication refill requests in eRx- key information included in TE: Last time seen as medical patient, any upcoming appt, medical attached correctly, date of last time prescription was sent.
• Answer phones, routing calls appropriately, document messages and sending to the appropriate person/group.
• Assist with scheduling, cancelling, re-scheduling appointments.
• Assist with all duties of the patient registration process.
• Entering/updating patient demographic and insurance information.
• Scanning, saving, and printing patient’s documents.
• Assist in processing co-pays and patient account balances.
• Processing daily batch, deposit, and log form.

Benefits

• Public Service Loan Forgiveness (PSLF) Eligible Employer
• Retirement Plan with 5% Employer Contribution
• Comprehensive Benefits Package including Health with no co-pay, Dental, Vision, Disability, Wellness Reimbursement
• Fully Integrated Electronic Health Record (EHR) – eClinicalWorks (eCW)
• License reimbursement
• Tuition reimbursement
• 10 Employer-Paid Holidays Per Year
• Vacation time available after 90 days of employment.