Health Services Secretary

Dekalb Area Retirement Center•DeKalb, IL

About The Position

Oak Crest is seeking a Health Services Secretary to support the nursing department and help keep daily operations organized. The role combines clerical and administrative work with coordination of information, central supply, and support for nursing staff. It also contributes to a welcoming environment for residents and families. The position may include occasional hands-on resident care assistance as a CNA when needed. Oak Crest is a faith-based, nonprofit senior living community that emphasizes relationships and treating residents with dignity, compassion, and respect while supporting colleagues in meaningful work.

Requirements

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Comfort using computers, including Microsoft Word and Excel.
  • Current Illinois CNA certification.
  • Ability to balance multiple priorities while maintaining accuracy and confidentiality.
  • Positive, dependable attitude and willingness to support a busy healthcare team.

Nice To Haves

  • Previous clerical or administrative experience.

Responsibilities

  • Maintain resident records, filing systems, documentation, and important forms for nursing units.
  • Support admissions by completing checklists, preparing paperwork, verifying insurance information, and coordinating documentation.
  • Maintain schedules for routine laboratory work, assist with requisitions, and coordinate resident care documentation.
  • Assist nursing leadership with staff schedules, shift coverage, and daily administrative needs.
  • Monitor, order, and organize nursing supplies and equipment.
  • Maintain accurate monthly inventory records and resident billing information.
  • Communicate professionally with residents, families, staff, and outside providers.
  • Provide occasional hands-on resident care assistance as a CNA when needed.
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