Secretary - Behavioral Health

Charlotte Hungerford Hospital

About The Position

The Secretary provides administrative support to the Medical, Clinical, and Administrative staff of Outpatient Behavioral Health. The role includes greeting and interacting with behavioral health patients and community partners. Responsibilities also include checking in patients, completing registration and charging, collecting payments, maintaining current patient demographic and insurance information, and helping patients complete and sign required forms, permissions, pre-appointment scales, and surveys as assigned.

Requirements

  • Associate degree in a related field.
  • One or more years of job-related experience.
  • Excellent communication and patient interaction skills.
  • Strong computer skills.
  • Exceptional organizational skills to support efficient department operations.

Responsibilities

  • Provide administrative support to Medical, Clinical, and Administrative staff of Outpatient Behavioral Health.
  • Greet and interface with behavioral health patients and community partners.
  • Check in patients attending services.
  • Complete required patient registration and charging, and collect payments.
  • Ensure patient demographic and insurance information is current.
  • Assist patients with completing and signing required forms, permissions, pre-appointment scales, and surveys as assigned.

Benefits

  • Medical and dental benefits.
  • 401(k) plan with employer match.
  • Paid time off accruing from the date of hire, including seven paid holidays.
  • Additional voluntary benefits and employee discount programs.
  • Career development and growth opportunities.
  • Competitive benefits program designed to support work/life balance.
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