Behavioral Health Secretary (Medical, Admin) - Adolescent Ambulatory
About The Position
The Behavioral Health Secretary supports the administrative operations of Child and Adolescent Services and serves as an administrative liaison between office staff and the Administrative Manager. The role works collaboratively with the Administrative Manager, Medical Director, Clinical Coordinator, Director of Adolescent Education, and Assistant Director/Director of Ambulatory Behavioral Health. It helps ensure smooth administrative operations and effective support for the leadership team. The position performs administrative and receptionist duties, including word processing, filing, record-keeping, telephone coverage, appointment scheduling, payer information, insurance verification, managed care authorizations, and medical-records work. It also supports Clinical Day School documentation and processes, including report cards, progress reports, service agreements, out-of-region billing for clinical programs, school census, and attendance. Additional duties include coordinating schedules and room use, compiling statistical data, preparing reports, and processing electronic billing. The role contributes to a caring and compassionate environment through ECHN’s Core Values of Teamwork, Communication, Respect, and Caring.
Requirements
- High school diploma or GED equivalency.
- At least two years of experience in an administrative support role.
- Demonstrated excellent organizational skills.
Responsibilities
- Serve as an administrative liaison between administrative office staff and the Administrative Manager.
- Perform word processing, filing, and record-keeping duties.
- Answer telephones and schedule appointments.
- Perform payer information duties, insurance verification, and managed care authorizations.
- Handle medical-records-related duties.
- Support Clinical Day School report cards, progress reports, service agreements, out-of-region billing for clinical programs, school census, and attendance.
- Coordinate scheduling and room use.
- Compile statistical data and prepare reports.
- Process electronic billing.
- Contribute to a caring and compassionate environment through the organization’s Core Values of Teamwork, Communication, Respect, and Caring.
Benefits
- Competitive benefits program designed to support work/life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
