Health Unit Secretary

Healthcare Outcomes Performance Company • Phoenix, AZ

5d

About The Position

The Health Unit Secretary supports nursing staff and hospital operations by preparing patient charts and documents for preoperative care and discharge, maintaining surgical chart forms, updating patient status in electronic systems, and coordinating with medical records and other hospital departments. The role also provides courteous assistance to patients, families, healthcare professionals, and callers while handling messages and documents. The secretary maintains patient confidentiality, keeps patient care areas and the workspace clean and organized, and contributes constructively to the team.

Requirements

• High school diploma or GED equivalent.
• One year of medical clerical experience in a hospital or physician office setting.
• Certification in Basic Life Support (BLS), or obtain certification within 90 days of hire.

Responsibilities

• Assist nursing staff with preparing patient charts and documents for preoperative care.
• Assist nursing staff with preparing and printing ordered discharge instructions and documents for patients.
• Initiate patient status changes in electronic systems as directed.
• Maintain and order patient surgical chart forms.
• Collaborate with the medical records department to ensure proper maintenance of patient charts.
• Coordinate with other hospital departments to address patients’ needs in a timely and effective manner.
• Answer and screen incoming telephone calls, directing callers to the correct person or department professionally and promptly.
• Interact compassionately and kindly with patients, general practitioners, healthcare professionals, and patients’ family members.
• Receive patients politely and courteously, ensuring their needs are addressed.
• Receive and convey messages in writing, electronically, and verbally.
• Scan, file, and fax documents and prepare them for mailing.
• Keep patient care areas neat and clean, and report any damage.
• Maintain patient confidentiality and follow HIPAA policies and procedures.
• Maintain a clean and organized workspace.
• Participate as an engaged and constructive team member.
• Demonstrate tact and understanding when dealing with patients, family members, team members, and members of other disciplines.
• Complete special projects and other duties as assigned.

Benefits

• Competitive health and welfare benefits.
• Monthly $43 stipend for ancillary benefits.
• HSA with qualifying HDHP plans and company match.
• 401(k) plan after six months of service, with company match; part-time employees are included.
• Employee Assistance Program available 24/7.
• Employee Appreciation Days.
• Employee Wellness Events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED